## At a Glance

* **Customer**: Greenville Office Supply typically referred to as [GOS](https://gos1.com/about-gos/ "GOS - About US") (South Carolina, USA)
* **Industry**: Workplace Essentials & Print Service Provider (PSP)
* **Platform**: [EvolutionX (ECi Solutions)](https://www.ecisolutions.com/en-gb/products/evolutionx/ "EvoX from eci")
* **The Goal**: Eliminate manual print bottlenecks and automate personalized ordering.
* **The Result**: Faster turnaround, improved accuracy, and a competitive edge in the US corporate market.

## Introduction: A Legacy of Superior Service

Since 1968, **GOS** has been a trusted single-source provider of workplace essentials across the United States. While their reputation was built on "superior service and exceptional value", their print division faced a modern challenge. As a distributor using **EvolutionX** (from **ECi**) for high-volume "call-off" stock, GOS needed a way to handle the complexity of personalized print without the manual overhead.

## The Challenge: Breaking the Manual Proofing Bottleneck

Before implementing a dedicated [web-to-print (W2P) solution](/products/coreprint "Coreprint Web to Print Solution"), GOS found that even simple print orders - like business cards or brochures - required an exhausting amount of manual intervention.

For many US-based suppliers, the "email-and-wait" cycle is a common pain point. At GOS, updating names, titles, and unique QR codes meant staff had to manually edit documents and wait days for customer approval. This lack of **print workflow automation** didn't just slow down production; it limited their ability to scale.

*"Print can be complex,"* says Savanna Shaver, from GOS. *"Even something as simple as business cards required customer-specific data for each order, and as volume increased, turnaround times grew due to the amount of manual work involved. If any information was missing or incorrect, we had to follow up and make changes.* This *would delay proofs and sometimes push orders back by several days. We wanted to scale, but manual edits were holding us back."*

## The Solution: Seamless Web-to-Print Integration with EvolutionX

To bridge the gap between their storefront and the press, GOS chose **Coreprint from Vpress**. The deciding factor was Coreprint’s ability to integrate directly with **EvolutionX**, extending the platform's capabilities to include robust [web-to-print automation](/services/automation "Print workflow automation").

By hosting customizable products directly on their website, GOS empowered their customers with a seamless self-service portal. This integration delivers:

* **Real-Time Personalization**: Customers update variable details - such as names, titles, and QR codes - directly within their browser.
* **Instant Online Proofing**: Customers see exactly what will be printed, eliminating the traditional manual proofing cycle and improving order accuracy.
* **Lights-Out Production Ready**: Coreprint handles the technical complexity of generating high-resolution, print-ready files that flow directly into GOS’s production workflows, significantly reducing manual touchpoints.

As a global solution operating in over 175 countries, Vpress provided GOS with a high level of expertise and reliable support. The onboarding process was smooth, and the Vpress team remained highly responsive, ensuring the solution was perfectly aligned with GOS’s US-based operations and daily needs.

## The Results: Driving Efficiency and Winning Corporate Accounts

The shift from manual processing to **automated web-to-print** has delivered measurable benefits for GOS and their clients. By removing the friction from the ordering process, GOS has achieved:

* **Notable Time Savings**: The "days-long" delay for proofs has been eliminated.
* **Higher Order Accuracy**: Customer-led proofing ensures that the final product is exactly what was approved on-screen.
* **Strategic Market Expansion**: With a faster, more professional ordering interface, GOS has been able to compete for - and win - **larger corporate opportunities** that demand high-efficiency solutions.

> Customers really appreciate being able to proof and submit their own orders instantly. Our improved speed and efficiency have helped us compete for and win larger corporate opportunities.

## The Future: Expanding into Customizable Promo and Workwear

GOS isn't stopping at print solutions. The next step in their digital transformation is testing Vpress to handle **customizable promotional products and workwear**. These items are notoriously time consuming to build manually in EvolutionX due to many different size, color, and logo combinations. By applying the same **print automation** logic to merchandise, GOS hopes to streamline the process. GOS will also continue to focus on what they do best: providing exceptional value and service to their customers nationwide.

### Key Takeaway for Print Service Providers

If you are using EvolutionX and struggle with the manual demands of personalized print, the GOS story proves that the right [integration](/services/integration "Web to Print Integrations") can turn a bottleneck into a revenue driver.

> Absolutely, we would recommend Vpress. Their support team is responsive, and the platform streamlines manual processes, giving us more time to focus on daily operations and customer needs.

<h2>At a Glance</h2>
<ul>
<li>Customer: Greenville Office Supply typically referred to as <a href="https://gos1.com/about-gos/" title="GOS - About US">GOS</a> (South Carolina, USA)</li>
<li>Industry: Workplace Essentials &amp; Print Service Provider (PSP)</li>
<li>Platform: <a href="https://www.ecisolutions.com/en-gb/products/evolutionx/" title="EvoX from eci">EvolutionX (ECi Solutions)</a></li>
<li>The Goal: Eliminate manual print bottlenecks and automate personalized ordering.</li>
<li>The Result: Faster turnaround, improved accuracy, and a competitive edge in the US corporate market.</li>
</ul>
<h2>Introduction: A Legacy of Superior Service</h2>
Since 1968, GOS has been a trusted single-source provider of workplace essentials across the United States. While their reputation was built on &quot;superior service and exceptional value&quot;, their print division faced a modern challenge. As a distributor using EvolutionX (from ECi) for high-volume &quot;call-off&quot; stock, GOS needed a way to handle the complexity of personalized print without the manual overhead.
<h2>The Challenge: Breaking the Manual Proofing Bottleneck</h2>
Before implementing a dedicated <a href="/products/coreprint" title="Coreprint Web to Print Solution">web-to-print (W2P) solution</a>, GOS found that even simple print orders - like business cards or brochures - required an exhausting amount of manual intervention.
For many US-based suppliers, the &quot;email-and-wait&quot; cycle is a common pain point. At GOS, updating names, titles, and unique QR codes meant staff had to manually edit documents and wait days for customer approval. This lack of print workflow automation didn't just slow down production; it limited their ability to scale.
&quot;Print can be complex,&quot; says Savanna Shaver, from GOS. &quot;Even something as simple as business cards required customer-specific data for each order, and as volume increased, turnaround times grew due to the amount of manual work involved. If any information was missing or incorrect, we had to follow up and make changes. This would delay proofs and sometimes push orders back by several days. We wanted to scale, but manual edits were holding us back.&quot;
<h2>The Solution: Seamless Web-to-Print Integration with EvolutionX</h2>
To bridge the gap between their storefront and the press, GOS chose Coreprint from Vpress. The deciding factor was Coreprint’s ability to integrate directly with EvolutionX, extending the platform's capabilities to include robust <a href="/services/automation" title="Print workflow automation">web-to-print automation</a>.
By hosting customizable products directly on their website, GOS empowered their customers with a seamless self-service portal. This integration delivers:
<ul>
<li>Real-Time Personalization: Customers update variable details - such as names, titles, and QR codes - directly within their browser.</li>
<li>Instant Online Proofing: Customers see exactly what will be printed, eliminating the traditional manual proofing cycle and improving order accuracy.</li>
<li>Lights-Out Production Ready: Coreprint handles the technical complexity of generating high-resolution, print-ready files that flow directly into GOS’s production workflows, significantly reducing manual touchpoints.</li>
</ul>
As a global solution operating in over 175 countries, Vpress provided GOS with a high level of expertise and reliable support. The onboarding process was smooth, and the Vpress team remained highly responsive, ensuring the solution was perfectly aligned with GOS’s US-based operations and daily needs.
<h2>The Results: Driving Efficiency and Winning Corporate Accounts</h2>
The shift from manual processing to automated web-to-print has delivered measurable benefits for GOS and their clients. By removing the friction from the ordering process, GOS has achieved:
<ul>
<li>Notable Time Savings: The &quot;days-long&quot; delay for proofs has been eliminated.</li>
<li>Higher Order Accuracy: Customer-led proofing ensures that the final product is exactly what was approved on-screen.</li>
<li>Strategic Market Expansion: With a faster, more professional ordering interface, GOS has been able to compete for - and win - larger corporate opportunities that demand high-efficiency solutions.</li>
</ul>
<blockquote>
Customers really appreciate being able to proof and submit their own orders instantly. Our improved speed and efficiency have helped us compete for and win larger corporate opportunities.
</blockquote>
<h2>The Future: Expanding into Customizable Promo and Workwear</h2>
GOS isn't stopping at print solutions. The next step in their digital transformation is testing Vpress to handle customizable promotional products and workwear. These items are notoriously time consuming to build manually in EvolutionX due to many different size, color, and logo combinations. By applying the same print automation logic to merchandise, GOS hopes to streamline the process. GOS will also continue to focus on what they do best: providing exceptional value and service to their customers nationwide.
<h3>Key Takeaway for Print Service Providers</h3>
If you are using EvolutionX and struggle with the manual demands of personalized print, the GOS story proves that the right <a href="/services/integration" title="Web to Print Integrations">integration</a> can turn a bottleneck into a revenue driver.
<blockquote>
Absolutely, we would recommend Vpress. Their support team is responsive, and the platform streamlines manual processes, giving us more time to focus on daily operations and customer needs.
</blockquote>

Greenville Office Supply

How GOS Scaled Corporate Growth with Integrated Web-to-Print for EvolutionX

In 2022, **Modern Litho** selected **Vpress** as their trusted partner for a **leading web to print solution** designed to serve their growing client base. This decision marked the beginning of a relationship that has grown far beyond a simple technology delivery - it has become a genuine collaboration focused on solving customer challenges and driving business growth through powerful automation.

At Vpress, we believe a partnership means more than just providing software; it means embedding ourselves within the client's journey to maximize their investment in web to print. Our philosophy is simple: ***Partnering customers to success***. For Modern Litho, this meant:

* **Training & Support**: Ensuring their team was fully proficient and getting the best from the [Coreprint web to print](/products/coreprint "Coreprint Web to Print") platform.
* **Customer-Centric Collaboration**: Working alongside them to address their end-customers' unique challenges with highly customized web to print portals.
* **Business-Wide Capitalization**: Helping every area of the business benefit, from customer-facing teams growing accounts, to [production automating processes](/services/automation "Automation with Vpress"), and back-office teams streamlining invoicing and reporting through our web to print integration capabilities.

This collaborative approach has been instrumental in Modern Litho's success, highlighted by their onboarding of some of their largest accounts using the Vpress web to print system. The commitment to customization and continuous evolution is a hallmark of this partnership.

## The Partner Perspective on Web to Print Success

Jim Tomblinson, a key leader at Modern Litho, perfectly encapsulates the value of this **deep collaboration** and the power of the Vpress web to print solution:

> Since partnering with Vpress, we have been able to significantly expand our capabilities and strengthen our custom offerings. Together, we successfully onboarded two of our largest online ordering and fulfillment companies, integrating seamless workflows and enhanced automation. Throughout the process, we collaborated closely with Vpress to challenge them to implement numerous customizations, ensuring our solutions evolved in line with our customers’ changing needs.
>
> This partnership has enabled us to deliver greater flexibility, efficiency, and value to our clients. Modern Litho looks forward to many more opportunities of challenging the great team at Vpress.

**Jim Tomblinson**, Chief Operating Officer at Modern Litho, Missouri, US

## The Future of the Web to Print Partnership

We at [Vpress](/about "Vpress") are proud to be the team that Jim and Modern Litho look to challenge. Their commitment to their clients pushes us to continually develop and refine our **Coreprint web to print solution**. We eagerly anticipate many more years of solving complex problems together, driving innovation, and delivering world-class service to their customers.

In 2022, Modern Litho selected Vpress as their trusted partner for a leading web to print solution designed to serve their growing client base. This decision marked the beginning of a relationship that has grown far beyond a simple technology delivery - it has become a genuine collaboration focused on solving customer challenges and driving business growth through powerful automation.
At Vpress, we believe a partnership means more than just providing software; it means embedding ourselves within the client's journey to maximize their investment in web to print. Our philosophy is simple: Partnering customers to success. For Modern Litho, this meant:
<ul>
<li>Training &amp; Support: Ensuring their team was fully proficient and getting the best from the <a href="/products/coreprint" title="Coreprint Web to Print">Coreprint web to print</a> platform.</li>
<li>Customer-Centric Collaboration: Working alongside them to address their end-customers' unique challenges with highly customized web to print portals.</li>
<li>Business-Wide Capitalization: Helping every area of the business benefit, from customer-facing teams growing accounts, to <a href="/services/automation" title="Automation with Vpress">production automating processes</a>, and back-office teams streamlining invoicing and reporting through our web to print integration capabilities.</li>
</ul>
This collaborative approach has been instrumental in Modern Litho's success, highlighted by their onboarding of some of their largest accounts using the Vpress web to print system. The commitment to customization and continuous evolution is a hallmark of this partnership.
<h2>The Partner Perspective on Web to Print Success</h2>
Jim Tomblinson, a key leader at Modern Litho, perfectly encapsulates the value of this deep collaboration and the power of the Vpress web to print solution:
<blockquote>
Since partnering with Vpress, we have been able to significantly expand our capabilities and strengthen our custom offerings. Together, we successfully onboarded two of our largest online ordering and fulfillment companies, integrating seamless workflows and enhanced automation. Throughout the process, we collaborated closely with Vpress to challenge them to implement numerous customizations, ensuring our solutions evolved in line with our customers’ changing needs.
This partnership has enabled us to deliver greater flexibility, efficiency, and value to our clients. Modern Litho looks forward to many more opportunities of challenging the great team at Vpress.
</blockquote>
Jim Tomblinson, Chief Operating Officer at Modern Litho, Missouri, US
<h2>The Future of the Web to Print Partnership</h2>
We at <a href="/about" title="Vpress">Vpress</a> are proud to be the team that Jim and Modern Litho look to challenge. Their commitment to their clients pushes us to continually develop and refine our Coreprint web to print solution. We eagerly anticipate many more years of solving complex problems together, driving innovation, and delivering world-class service to their customers.

Modern Litho

Modern Litho and Vpress Delivering Growth Together

In today's fast-paced, digital world, **efficiency and automation aren't just buzzwords—they're essential for survival and growth**. For global leaders in critical business support services, navigating complex, highly regulated environments demands innovative solutions. Our client, who specialises in outsourcing, with many skilled employees and unique technology, helps other businesses succeed in this digital and virtual world. They know that using automation to change how businesses get support is essential for success.

## Revolutionising Publication Management with Web-to-Print Automation

At Vpress, our dedication lies in understanding and resolving the complex operational challenges our clients face, particularly those that hinder efficiency. So, when one of our largest partners encountered an intricate and time-consuming hurdle – the management of a massive annual publication – they turned to us. They specifically chose Vpress because of our **proven specialism in web-to-print solutions** and our unwavering commitment to delivering tailored, impactful automation that simplifies complexity. We were eager to apply our expertise to this precise challenge.

Imagine this: a 400-page publication, sent to over 600 customers worldwide, requiring precise demand forecasting before production could even begin. Their traditional method? Sending out emails, manually collating responses into a spreadsheet, and then transferring that data to the printers. This was far from efficient and a clear bottleneck in their web-to-print workflow. They knew there had to be a better way—a way to leverage automation to make this process effortless.

## From Manual Drudgery to Seamless Web-to-Print Workflows

Enter Chris, a Senior Account Manager, who collaborated with our expert development team to devise a **transformative solution**. Our team quickly got to work, crafting a plan that would drastically reduce manual labour and automate the entire process. This not only **saved significant costs** but also **freed up valuable time** for their team to focus on strategic initiatives.

The **key innovation**? A simple yet powerful shift in their customer communication. Instead of an email prompting a form fill-out, customers now received a direct link to **Coreprint, our advanced web-to-print platform**. This was a true game-changer!

Our system took over, automatically generating a precise list of interested parties, personalising content, processing instant payments, and seamlessly integrating orders into their existing workflows. This eliminated the need for human intervention, truly opening up time for employees to concentrate on crucial business growth activities.

The results spoke for themselves. Chris lauded the experience, stating, "It was a fast and easy process" and awarded our development team a flawless "10 out of 10" for their exceptional service.

*Partnering customers to success* isn't just our [strapline](https://vpress.com/services "Partnering Customers to Success"); it's evident in stories like this. Vpress continues to work hand-in-hand with our customers, improving relationships and eradicating manual drudgery. For forward-thinking businesses in their relentless pursuit of enhanced efficiencies and increased profits, web-to-print automation is proving to be an indispensable tool.

Want to discover how **web to print automation can transform your business**'s efficiency and profitability? [Contact us](https://vpress.com/request-a-demonstration "Request a Demo") today to learn more!

In today's fast-paced, digital world, efficiency and automation aren't just buzzwords—they're essential for survival and growth. For global leaders in critical business support services, navigating complex, highly regulated environments demands innovative solutions. Our client, who specialises in outsourcing, with many skilled employees and unique technology, helps other businesses succeed in this digital and virtual world. They know that using automation to change how businesses get support is essential for success.
<h2>Revolutionising Publication Management with Web-to-Print Automation</h2>
At Vpress, our dedication lies in understanding and resolving the complex operational challenges our clients face, particularly those that hinder efficiency. So, when one of our largest partners encountered an intricate and time-consuming hurdle – the management of a massive annual publication – they turned to us. They specifically chose Vpress because of our proven specialism in web-to-print solutions and our unwavering commitment to delivering tailored, impactful automation that simplifies complexity. We were eager to apply our expertise to this precise challenge.
Imagine this: a 400-page publication, sent to over 600 customers worldwide, requiring precise demand forecasting before production could even begin. Their traditional method? Sending out emails, manually collating responses into a spreadsheet, and then transferring that data to the printers. This was far from efficient and a clear bottleneck in their web-to-print workflow. They knew there had to be a better way—a way to leverage automation to make this process effortless.
<h2>From Manual Drudgery to Seamless Web-to-Print Workflows</h2>
Enter Chris, a Senior Account Manager, who collaborated with our expert development team to devise a transformative solution. Our team quickly got to work, crafting a plan that would drastically reduce manual labour and automate the entire process. This not only saved significant costs but also freed up valuable time for their team to focus on strategic initiatives.
The key innovation? A simple yet powerful shift in their customer communication. Instead of an email prompting a form fill-out, customers now received a direct link to Coreprint, our advanced web-to-print platform. This was a true game-changer!
Our system took over, automatically generating a precise list of interested parties, personalising content, processing instant payments, and seamlessly integrating orders into their existing workflows. This eliminated the need for human intervention, truly opening up time for employees to concentrate on crucial business growth activities.
The results spoke for themselves. Chris lauded the experience, stating, &quot;It was a fast and easy process&quot; and awarded our development team a flawless &quot;10 out of 10&quot; for their exceptional service.
Partnering customers to success isn't just our <a href="https://vpress.com/services" title="Partnering Customers to Success">strapline</a>; it's evident in stories like this. Vpress continues to work hand-in-hand with our customers, improving relationships and eradicating manual drudgery. For forward-thinking businesses in their relentless pursuit of enhanced efficiencies and increased profits, web-to-print automation is proving to be an indispensable tool.
Want to discover how web to print automation can transform your business's efficiency and profitability? <a href="https://vpress.com/request-a-demonstration" title="Request a Demo">Contact us</a> today to learn more!

Streamline Your Business: How Automation Transforms Web-to-Print for Global Leaders

**Arcadia Rose** recognised a significant, sensitive gap in the market: the funeral service industry lacked a convenient, empathetic platform for individuals to effortlessly and accurately **design, proof, and order essential service documents** like **Order of Service, Sympathy Books, and Memorial Boards**. These documents required a high degree of personalisation, but traditional methods were slow and stressful. Their ambitious vision was to build a secure, "**Moonpig-style**" website offering beautiful, templated products that would dramatically simplify the creation process while guaranteeing visual consistency and providing families with **instant, confident on-screen proofing** from the comfort of their homes.

## Finding a solution

In their pursuit to create a Moonpig-style website, Arcadia Rose faced the challenge of finding the right partners and software to build templates and automation. After evaluating several Web-to-Print providers, [Vpress](/about "Vpress") was chosen as the preferred partner due to its highly intuitive and user-friendly interface (UI) and, crucially, the availability of their [Embedded Technology](/products/embedded-tech "Vpress Embedded Tech"). This solution was selected because it was quick and simple to implement, allowing Arcadia Rose to seamlessly integrate the powerful Web-to-Print functionality directly into their own website, ensuring the final product maintained the same, familiar look and feel. The primary objective was to create a seamless user experience, guaranteeing not only easy navigation and template customisation but also instant, accurate, on-screen proofing that gives users complete confidence before they order.

The critical challenge lay in generating templated artwork and automation for the website, allowing for the creation of print-ready files for various service documents. Importantly, the system needed the capability to cross-sell products. Vpress needed to develop a solution where input for one product, such as the order of service, could automatically generate artwork and details for related products like sympathy books, providing users with a cohesive and efficient ordering experience.

While the requirement involved the creation of numerous templates with complex personalised fields, the Vpress support team ensured the implementation remained simple for Arcadia Rose. The team provided expert guidance and hands-on support, developing the sophisticated editable templates and seamlessly integrating them into the existing website. This comprehensive support meant the technical hurdles were managed by Vpress, resulting in a website that quickly surpassed expectations, boasting an exceptional user interface and the promised advanced functionalities

The website incorporates an innovative and user-friendly design. Users can easily navigate the platform, customise templates, and view instant, true-to-print proofs directly on screen. This immediate feedback eliminates uncertainty and streamlines the process. Furthermore, the powerful Vpress automation ensures that once details are provided for one product, the system generates corresponding artwork for related products, simplifying the ordering process and providing a cohesive look for memorial services with minimal effort from the user.

## Achieving our goals

Thanks to Vpress's expertise, [theFuneralPrinters.com](http://theFuneralPrinters.com) (Arcadia Rose) has successfully revolutionised the way individuals prepare and order service documents. The collaboration has not only addressed the initial market gap but has also elevated the user experience, making the website an essential tool for those seeking to commemorate and celebrate the lives of their loved ones. The platform is already driving significant positive impact within the funeral service industry.

Arcadia Rose recognised a significant, sensitive gap in the market: the funeral service industry lacked a convenient, empathetic platform for individuals to effortlessly and accurately design, proof, and order essential service documents like Order of Service, Sympathy Books, and Memorial Boards. These documents required a high degree of personalisation, but traditional methods were slow and stressful. Their ambitious vision was to build a secure, &quot;Moonpig-style&quot; website offering beautiful, templated products that would dramatically simplify the creation process while guaranteeing visual consistency and providing families with instant, confident on-screen proofing from the comfort of their homes.
<h2>Finding a solution</h2>
In their pursuit to create a Moonpig-style website, Arcadia Rose faced the challenge of finding the right partners and software to build templates and automation. After evaluating several Web-to-Print providers, <a href="/about" title="Vpress">Vpress</a> was chosen as the preferred partner due to its highly intuitive and user-friendly interface (UI) and, crucially, the availability of their <a href="/products/embedded-tech" title="Vpress Embedded Tech">Embedded Technology</a>. This solution was selected because it was quick and simple to implement, allowing Arcadia Rose to seamlessly integrate the powerful Web-to-Print functionality directly into their own website, ensuring the final product maintained the same, familiar look and feel. The primary objective was to create a seamless user experience, guaranteeing not only easy navigation and template customisation but also instant, accurate, on-screen proofing that gives users complete confidence before they order.
The critical challenge lay in generating templated artwork and automation for the website, allowing for the creation of print-ready files for various service documents. Importantly, the system needed the capability to cross-sell products. Vpress needed to develop a solution where input for one product, such as the order of service, could automatically generate artwork and details for related products like sympathy books, providing users with a cohesive and efficient ordering experience.
While the requirement involved the creation of numerous templates with complex personalised fields, the Vpress support team ensured the implementation remained simple for Arcadia Rose. The team provided expert guidance and hands-on support, developing the sophisticated editable templates and seamlessly integrating them into the existing website. This comprehensive support meant the technical hurdles were managed by Vpress, resulting in a website that quickly surpassed expectations, boasting an exceptional user interface and the promised advanced functionalities
The website incorporates an innovative and user-friendly design. Users can easily navigate the platform, customise templates, and view instant, true-to-print proofs directly on screen. This immediate feedback eliminates uncertainty and streamlines the process. Furthermore, the powerful Vpress automation ensures that once details are provided for one product, the system generates corresponding artwork for related products, simplifying the ordering process and providing a cohesive look for memorial services with minimal effort from the user.
<h2>Achieving our goals</h2>
Thanks to Vpress's expertise, <a href="http://theFuneralPrinters.com">theFuneralPrinters.com</a> (Arcadia Rose) has successfully revolutionised the way individuals prepare and order service documents. The collaboration has not only addressed the initial market gap but has also elevated the user experience, making the website an essential tool for those seeking to commemorate and celebrate the lives of their loved ones. The platform is already driving significant positive impact within the funeral service industry.

Arcadia Rose

Moonpig for Memorials: Vpress Powers Web-to-Print Automation for the Funeral Service Industry

[Summit Creative](https://www.summitcreative.co.uk/) faced the challenge of finding a Web-to-Print provider that could not only offer a comprehensive suite of features but also deliver exceptional services and support. Dissatisfied with their previous provider's lacklustre support, Summit Creative embarked on a search for a partner that could better meet their needs. [Vpress](/) emerged as the ideal choice, offering competitive prices, a personalised sales journey, and a commitment to outstanding service. Tina Brown, Director at Summit Creative, emphasised the significance of having a dedicated Account Manager, stating, "One of the most important things Vpress offers. They know our account and how we work."

## **Advantages of choosing the right partner**

The benefits of [Vpress's stellar support team](https://sourceforge.net/software/product/Coreprint/#reviews), dedicated Account Management, and in-house developers quickly became evident. Unlike the delays experienced with other Web-to-Print providers, Vpress ensured that Summit Creative's requests were handled swiftly. A notable example was the integration of a new payment gateway into the Summit Creative storefront, a critical need for one of their customers. With Vpress, what might have taken weeks with other providers became a seamless and rapid process. Summit Creative submitted the request, and their dedicated Account Manager facilitated communication with the in-house development team. Within 48 hours, the integration was finalised and operational, enabling Summit Creative to promptly fulfil their customer's needs. This enabled them to retain their customer and build a great relationship garnering customer loyalty.

## **Conclusion:**

Vpress understands that possessing cutting-edge features in a Web-to-Print system is meaningless without the right support. The success story with Summit Creative underscores this, showcasing Vpress as a partner that not only provides a state-of-the-art Web-to-Print system but also a dedicated support team. Tina Brown expressed her satisfaction, giving Vpress's support 'a 10/10' rating and highlighting the 'excellence of the dedicated account manager and marketing support'. At Vpress, we are committed to partnering with our clients for success. Whether through continuous system developments like our new User Interface, seamless integration of various systems (from ERP to CRM), or supporting client acquisition through joint demos, our focus is on helping your company grow. Our dedication to offering the best possible support ensures that we contribute to creating efficiencies and fostering customer satisfaction and loyalty.

<a href="https://www.summitcreative.co.uk/">Summit Creative</a> faced the challenge of finding a Web-to-Print provider that could not only offer a comprehensive suite of features but also deliver exceptional services and support. Dissatisfied with their previous provider's lacklustre support, Summit Creative embarked on a search for a partner that could better meet their needs. <a href="/">Vpress</a> emerged as the ideal choice, offering competitive prices, a personalised sales journey, and a commitment to outstanding service. Tina Brown, Director at Summit Creative, emphasised the significance of having a dedicated Account Manager, stating, &quot;One of the most important things Vpress offers. They know our account and how we work.&quot;
<h2>Advantages of choosing the right partner</h2>
The benefits of <a href="https://sourceforge.net/software/product/Coreprint/#reviews">Vpress's stellar support team</a>, dedicated Account Management, and in-house developers quickly became evident. Unlike the delays experienced with other Web-to-Print providers, Vpress ensured that Summit Creative's requests were handled swiftly. A notable example was the integration of a new payment gateway into the Summit Creative storefront, a critical need for one of their customers. With Vpress, what might have taken weeks with other providers became a seamless and rapid process. Summit Creative submitted the request, and their dedicated Account Manager facilitated communication with the in-house development team. Within 48 hours, the integration was finalised and operational, enabling Summit Creative to promptly fulfil their customer's needs. This enabled them to retain their customer and build a great relationship garnering customer loyalty.
<h2>Conclusion:</h2>
Vpress understands that possessing cutting-edge features in a Web-to-Print system is meaningless without the right support. The success story with Summit Creative underscores this, showcasing Vpress as a partner that not only provides a state-of-the-art Web-to-Print system but also a dedicated support team. Tina Brown expressed her satisfaction, giving Vpress's support 'a 10/10' rating and highlighting the 'excellence of the dedicated account manager and marketing support'. At Vpress, we are committed to partnering with our clients for success. Whether through continuous system developments like our new User Interface, seamless integration of various systems (from ERP to CRM), or supporting client acquisition through joint demos, our focus is on helping your company grow. Our dedication to offering the best possible support ensures that we contribute to creating efficiencies and fostering customer satisfaction and loyalty.

Summit Creative

Elevating Efficiency and Customer Satisfaction with Vpress at Summit Creative

The Printroom Group was founded in 1977. Originally, they started out printing building plans for local small companies. Over the next few years they grew and started with printing business stationery, such as forms, business cards and letterheads. This growth led to expansion and in 1983 they opened their Camberley branch.

By the early 1990s they had invested in the first colour copier and had grown to employ over 20 members of staff. During the 90s they invested heavily in the latest machinery and employee training. This continued investment helped them to grow into one of the most respected and longest established print companies in the UK. Throughout their history the company has not changed ownership many times like so many other print companies have. They now have the facilities to process and print large format signage, customisable printed merchandise, and much more. The Printroom Group has moved to three online stores, the main site ([www.printroom.co.uk](http://www.printroom.co.uk)), specialist training manual printing site ([www.manual-printers.co.uk](http://www.manual-printers.co.uk)) and a B2C site ([www.morethanjustprint.co.uk](http://www.morethanjustprint.co.uk)).

## Searching for the right solution

Due to the rise of companies such as Amazon customers have come to expect a certain level of service. Print Room identified the importance of a Web-to-Print solution as they required a system that made orders available 24/7 and promoted customer loyalty. The search began for a suitable partner to enter the online world. As we all know the best way in life to learn is by making mistakes. With little knowledge of the Web-to-Print offering the wrong partner was selected and the start of a long and arduous journey began. After 2 years of terrible experiences The Printroom Group wanted to find a partner that would be able to fulfil their needs and this time set off on this task with the added benefit of experience on their side.

As many others, they searched online and asked their peers for advice on what the best possible solution would be. Simon Lewington, CEO of Printroom said this about the search "we looked at lots of alternatives, but they were too focused on what they could sell not what we could sell to our customers". The quest to find a suitable partner was in disarray but Simon knew they would need to make a decision soon.

After all that research what convinced him was word of mouth, in all the conversations there seemed to be one name that always came up, [Coreprint](/products/coreprint). Out of all the options this seemed to be the one who people spoke highly of. His peers attributed rich feature development, ease of use and the excellent customer service to this system and Simon was finally convinced they would make the best partner for the future.

### Reaping the benefits

The question is, after all the time and effort spent finding the right solution and the cost to the company, was it worth it? Yes, it made admin easier allowing more time to focus on growing the business, but did it increase sales? When we asked Simon, his answer was clear "there was no big change straight away, first we had to sell it to our customers". A big misconception is that a Web-to-Print system will double your orders straight away, but this is not true. First you must get your customers on board.  Then you start to reap the rewards. As Simon said, "after a few months we started to see the orders increase" and that is not all "the biggest advantage to us was an increase in customer loyalty, as our clients liked how easy it was to use the system". When you provide a good service clients see the advantages of staying with you long term and it is much more profitable to ensure your existing clients don't abandon ship than searching for new ones.

In conclusion, a Web-to-Print solution is a must have to ensure good/expected service is provided for your customers. But no old Web-to-Print service will work, you need to find the right partner that will put your clients' needs first and provide support when needed. Combine these ingredients and you now have a recipe for success.

The Printroom Group was founded in 1977. Originally, they started out printing building plans for local small companies. Over the next few years they grew and started with printing business stationery, such as forms, business cards and letterheads. This growth led to expansion and in 1983 they opened their Camberley branch.
By the early 1990s they had invested in the first colour copier and had grown to employ over 20 members of staff. During the 90s they invested heavily in the latest machinery and employee training. This continued investment helped them to grow into one of the most respected and longest established print companies in the UK. Throughout their history the company has not changed ownership many times like so many other print companies have. They now have the facilities to process and print large format signage, customisable printed merchandise, and much more. The Printroom Group has moved to three online stores, the main site (<a href="http://www.printroom.co.uk">www.printroom.co.uk</a>), specialist training manual printing site (<a href="http://www.manual-printers.co.uk">www.manual-printers.co.uk</a>) and a B2C site (<a href="http://www.morethanjustprint.co.uk">www.morethanjustprint.co.uk</a>).
<h2>Searching for the right solution</h2>
Due to the rise of companies such as Amazon customers have come to expect a certain level of service. Print Room identified the importance of a Web-to-Print solution as they required a system that made orders available 24/7 and promoted customer loyalty. The search began for a suitable partner to enter the online world. As we all know the best way in life to learn is by making mistakes. With little knowledge of the Web-to-Print offering the wrong partner was selected and the start of a long and arduous journey began. After 2 years of terrible experiences The Printroom Group wanted to find a partner that would be able to fulfil their needs and this time set off on this task with the added benefit of experience on their side.
As many others, they searched online and asked their peers for advice on what the best possible solution would be. Simon Lewington, CEO of Printroom said this about the search &quot;we looked at lots of alternatives, but they were too focused on what they could sell not what we could sell to our customers&quot;. The quest to find a suitable partner was in disarray but Simon knew they would need to make a decision soon.
After all that research what convinced him was word of mouth, in all the conversations there seemed to be one name that always came up, <a href="/products/coreprint">Coreprint</a>. Out of all the options this seemed to be the one who people spoke highly of. His peers attributed rich feature development, ease of use and the excellent customer service to this system and Simon was finally convinced they would make the best partner for the future.
<h3>Reaping the benefits</h3>
The question is, after all the time and effort spent finding the right solution and the cost to the company, was it worth it? Yes, it made admin easier allowing more time to focus on growing the business, but did it increase sales? When we asked Simon, his answer was clear &quot;there was no big change straight away, first we had to sell it to our customers&quot;. A big misconception is that a Web-to-Print system will double your orders straight away, but this is not true. First you must get your customers on board. Then you start to reap the rewards. As Simon said, &quot;after a few months we started to see the orders increase&quot; and that is not all &quot;the biggest advantage to us was an increase in customer loyalty, as our clients liked how easy it was to use the system&quot;. When you provide a good service clients see the advantages of staying with you long term and it is much more profitable to ensure your existing clients don't abandon ship than searching for new ones.
In conclusion, a Web-to-Print solution is a must have to ensure good/expected service is provided for your customers. But no old Web-to-Print service will work, you need to find the right partner that will put your clients' needs first and provide support when needed. Combine these ingredients and you now have a recipe for success.

Vpress Guides the Printroom Group to Customer Loyalty

The [DCS](https://dcslondon.com/) & [KNP](https://www.knplitho.co.uk/) partnership deliver environmentally sustainable print & mailing solutions alongside digital asset management & virtual print capabilities, to help clients from multi-nationals to local businesses meet their business objectives.

Formed in 2020, with the coming together of two established print businesses – KNP Litho, based in Bury St. Edmunds, and DCS London, based next to London's ExCeL venue, the combined group enables customers to benefit from the combined operational synergies created.

## What Customers Expect

In this day and age having an online portal for your customers is a must have. Customers expect an easy-to-use website where they get instant pricing and can order 24/7. In the print industry this means you need a Web-to-Print solution to grow your business. But not any old system will do. Firstly, you need to understand your customers' needs and what systems best service those needs. Then you must look at the best prices and secure a partner that will offer a good service.

DCS & KNP were aware they would need a Web-to-Print and wanted to find the right partner that would help them on the way. They were looking at incorporating new customers but needed the right tools to attract large companies to sign with them. After a lot of research, they managed to come up with a list of potential Web-to-Print providers in the market.

## What the Right Solution Can Do for You

Vpress ([Coreprint](/products/coreprint)) was finally selected above the competition. This was down to three main reasons. As Mark Aris, Technical Director at DCS & KNP says "We selected Coreprint due to the capabilities of the solution. The fact that Vpress were developing their system more than competitors and their existing integrations into systems like Tharsten were two key drivers to select them. But what tilted the scale in favour of Vpress was the service received during the sale". They proved they weren't just going to instal the system and disappear, they wanted to help us grow and were even kind enough to "set up client demos and assist us in sales pitches".

Once the Web-to-Print provider was selected, DCS & KNP were able to attend the tender for larger companies. One of the first customers they onboarded thanks to Coreprint was a large dessert restaurant franchise in the UK with over 50 locations. "They were worried their fast expansion and franchise system was harming their brand as "franchise owners were producing flyers on Microsoft word document and going to the local print shop to get it printed. The artwork was not fitting of their brand, they needed a solution to manage this". Coreprint was the perfect solution for them as it controlled all their orders/costs for all their franchises. Produced a report to show what items were being purchases, when and who was purchasing them and gave them a clear view of all their print marketing materials. This solution also offered them much needed brand control that would avoid more Microsoft Word incidents in the future. The solution offered to the dessert company was so enticing to them that a deal was made soon after. As Mark Aris says, "It was a very short sales process, we had two meetings and they decided to go ahead".

Since then, they have managed to secure another 8 large new clients thanks to using the Coreprint system during their sales process. Mark said "we do really use this as a sales tool. What we found is that it's great to talk to new clients about the system and offer them that solution from the start. This has helped us secure a lot of big clients and is also useful for the sales team to take to their existing clients to offer new products to them".

The <a href="https://dcslondon.com/">DCS</a> &amp; <a href="https://www.knplitho.co.uk/">KNP</a> partnership deliver environmentally sustainable print &amp; mailing solutions alongside digital asset management &amp; virtual print capabilities, to help clients from multi-nationals to local businesses meet their business objectives.
Formed in 2020, with the coming together of two established print businesses – KNP Litho, based in Bury St. Edmunds, and DCS London, based next to London's ExCeL venue, the combined group enables customers to benefit from the combined operational synergies created.
<h2>What Customers Expect</h2>
In this day and age having an online portal for your customers is a must have. Customers expect an easy-to-use website where they get instant pricing and can order 24/7. In the print industry this means you need a Web-to-Print solution to grow your business. But not any old system will do. Firstly, you need to understand your customers' needs and what systems best service those needs. Then you must look at the best prices and secure a partner that will offer a good service.
DCS &amp; KNP were aware they would need a Web-to-Print and wanted to find the right partner that would help them on the way. They were looking at incorporating new customers but needed the right tools to attract large companies to sign with them. After a lot of research, they managed to come up with a list of potential Web-to-Print providers in the market.
<h2>What the Right Solution Can Do for You</h2>
Vpress (<a href="/products/coreprint">Coreprint</a>) was finally selected above the competition. This was down to three main reasons. As Mark Aris, Technical Director at DCS &amp; KNP says &quot;We selected Coreprint due to the capabilities of the solution. The fact that Vpress were developing their system more than competitors and their existing integrations into systems like Tharsten were two key drivers to select them. But what tilted the scale in favour of Vpress was the service received during the sale&quot;. They proved they weren't just going to instal the system and disappear, they wanted to help us grow and were even kind enough to &quot;set up client demos and assist us in sales pitches&quot;.
Once the Web-to-Print provider was selected, DCS &amp; KNP were able to attend the tender for larger companies. One of the first customers they onboarded thanks to Coreprint was a large dessert restaurant franchise in the UK with over 50 locations. &quot;They were worried their fast expansion and franchise system was harming their brand as &quot;franchise owners were producing flyers on Microsoft word document and going to the local print shop to get it printed. The artwork was not fitting of their brand, they needed a solution to manage this&quot;. Coreprint was the perfect solution for them as it controlled all their orders/costs for all their franchises. Produced a report to show what items were being purchases, when and who was purchasing them and gave them a clear view of all their print marketing materials. This solution also offered them much needed brand control that would avoid more Microsoft Word incidents in the future. The solution offered to the dessert company was so enticing to them that a deal was made soon after. As Mark Aris says, &quot;It was a very short sales process, we had two meetings and they decided to go ahead&quot;.
Since then, they have managed to secure another 8 large new clients thanks to using the Coreprint system during their sales process. Mark said &quot;we do really use this as a sales tool. What we found is that it's great to talk to new clients about the system and offer them that solution from the start. This has helped us secure a lot of big clients and is also useful for the sales team to take to their existing clients to offer new products to them&quot;.

DCS & KNP Attract New Customers With Coreprint

[Precision Proco](https://precisionproco.co.uk/) was formed in 2020 when Precision Printing, ProCo and Prime, all long-established, much loved and trusted print companies, came together to create one of the UKs leading commercial and mass customised, print on demand businesses. Serving some of the UKs most recognisable ecommerce and consumer brands, the business operates across 4 production sites in the UK, helping brands connect and grow via automation, collaboration and utilisation.

## Understanding Client Needs

Precision Proco received a request from a potential client that was looking for an alternative supplier. The client in question, an accredited provider of positive behaviour management training felt their current supplier was not meeting expectations, but they had not moved away from them due to their bespoke Web-to-Print site that was in place and had all their products and costing structure integrated into their systems. This presented a huge problem as to move away from their current supplier they would require a new printer to mirror their existing Web-to-Print site. As James Creed, Account Director at Precision Proco said, "Offering a solution that would mirror their existing site was essential if we wanted to have a chance at closing this deal". Their bespoke site had a complex pricing structure that included product discounts dependant on quantity, discounts in delivery fees dependant on bulk orders and the ability to select package sizes for the same products with automated pricing. James had been working with Vpress for some time and was confident in their ability to produce a site that would meet this potential client's needs. With Vpress as a partner and [Coreprint](/products/coreprint) as their vehicle they attended the tender. The client was convinced by the Precision Proco/Coreprint offering and now it was all hands on deck to create the site and accommodate their needs in a timely manner.

## Grow your Business with the Right Partner

Vpress got a full list of all the necessary development that was needed to set up the new client and have a seamless transition. As usual in these cases they wanted the new site up and running as quickly as possible. Precision Proco had to manage their expectations, as we all know Rome was not built in one day and a 2-month schedule was put in place to achieve the desired outcome. The Vpress development team got to work to create a bespoke solution that would meet the client's specific requirements. It was not an easy process as some requests required a lot of development within the system. With a looming deadline and a mountain of work, the Vpress Dev team was tested and had to overcome various hurdles but ultimately came out victorious. As James said, "It was great working with Neil (Account Manager) and the support team at Vpress. They were very responsive and always came back within 24 hours".  The mirror site was delivered on time and the client was delighted with the results. The client and Precision Proco have now entered an agreement to be their supplier for the foreseeable future. "Coreprint was integral to being able to bring this client onboard", said James at the conclusion of the project and it just goes to show that having the right partners can lead to business growth.

<a href="https://precisionproco.co.uk/">Precision Proco</a> was formed in 2020 when Precision Printing, ProCo and Prime, all long-established, much loved and trusted print companies, came together to create one of the UKs leading commercial and mass customised, print on demand businesses. Serving some of the UKs most recognisable ecommerce and consumer brands, the business operates across 4 production sites in the UK, helping brands connect and grow via automation, collaboration and utilisation.
<h2>Understanding Client Needs</h2>
Precision Proco received a request from a potential client that was looking for an alternative supplier. The client in question, an accredited provider of positive behaviour management training felt their current supplier was not meeting expectations, but they had not moved away from them due to their bespoke Web-to-Print site that was in place and had all their products and costing structure integrated into their systems. This presented a huge problem as to move away from their current supplier they would require a new printer to mirror their existing Web-to-Print site. As James Creed, Account Director at Precision Proco said, &quot;Offering a solution that would mirror their existing site was essential if we wanted to have a chance at closing this deal&quot;. Their bespoke site had a complex pricing structure that included product discounts dependant on quantity, discounts in delivery fees dependant on bulk orders and the ability to select package sizes for the same products with automated pricing. James had been working with Vpress for some time and was confident in their ability to produce a site that would meet this potential client's needs. With Vpress as a partner and <a href="/products/coreprint">Coreprint</a> as their vehicle they attended the tender. The client was convinced by the Precision Proco/Coreprint offering and now it was all hands on deck to create the site and accommodate their needs in a timely manner.
<h2>Grow your Business with the Right Partner</h2>
Vpress got a full list of all the necessary development that was needed to set up the new client and have a seamless transition. As usual in these cases they wanted the new site up and running as quickly as possible. Precision Proco had to manage their expectations, as we all know Rome was not built in one day and a 2-month schedule was put in place to achieve the desired outcome. The Vpress development team got to work to create a bespoke solution that would meet the client's specific requirements. It was not an easy process as some requests required a lot of development within the system. With a looming deadline and a mountain of work, the Vpress Dev team was tested and had to overcome various hurdles but ultimately came out victorious. As James said, &quot;It was great working with Neil (Account Manager) and the support team at Vpress. They were very responsive and always came back within 24 hours&quot;. The mirror site was delivered on time and the client was delighted with the results. The client and Precision Proco have now entered an agreement to be their supplier for the foreseeable future. &quot;Coreprint was integral to being able to bring this client onboard&quot;, said James at the conclusion of the project and it just goes to show that having the right partners can lead to business growth.

Vpress Helps Precision Proco Grow their Business

[Galloways Printers](https://www.galloways.co.uk/) based in South Manchester have been providing printing services for over 150 years. Whilst tradition runs through their blood, adapting and embracing new technologies to answer and pre-empt customer requirements and demand is part of their DNA. That is why they are always looking to improve their services.

## Finding the Right Solution

As business evolves into a digital first landscape there are certain expectations on service that need to be met. For a printer, wrestling with their competition to secure new business, an online portal where their clients can store all their assets, control branding, get instant pricing and being open for orders 24/7 is essential.  Galloways received a business requirement from a potential large customer about setting up an online portal. With so many options out there, Galloways knew it was a race and set out to scour the market looking for the best possible solutions for their needs. They knew they needed the right [Web-to-Print](/resources/web-to-print-guide) partner to help them secure this deal. Dawn Gally, Systems & Project Manager, explains the factors they assessed during their search, "the key things Galloways were interested in were ease of setup, ongoing/upfront costs and integration to their MIS". After assessing the market offerings at that time, Galloways chose Vpress as it "ticked all the boxes".

## A Success Story

[Vpress](/) got to work and were determined to make this partnership with Galloways a success. The implementation process went smoothly and followed by an in-depth training Galloways were equipped with the system that could win them a new client. Galloways came away from the tender with a new client and a system that would catapult them into the new era of service. With this new tool at their disposal Galloways were able to grow their business. As Dawn Galley says, "It was imperative to answer their (customers) needs and that answer was Vpress". This new partnership led to whole new world of opportunities. Not only was it instrumental in securing new clients but the increase in customer loyalty as a by-product led to higher average customer value. Dawn Gally explains how they saw customer loyalty grow, "the first client we brought onto the system started with 70 products and 120 branches and we have now grown to over 400 products and we supply over 200 branches". The level of service provided allowed Galloways to pass their performance review with flying colours and secure this customer for the future. So, this brings us to a simple conclusion, if you provide good [Web-to-Print](/resources/web-to-print-guide) service this will help you secure new customers and promote customer loyalty ultimately increasing your profits.

<a href="https://www.galloways.co.uk/">Galloways Printers</a> based in South Manchester have been providing printing services for over 150 years. Whilst tradition runs through their blood, adapting and embracing new technologies to answer and pre-empt customer requirements and demand is part of their DNA. That is why they are always looking to improve their services.
<h2>Finding the Right Solution</h2>
As business evolves into a digital first landscape there are certain expectations on service that need to be met. For a printer, wrestling with their competition to secure new business, an online portal where their clients can store all their assets, control branding, get instant pricing and being open for orders 24/7 is essential. Galloways received a business requirement from a potential large customer about setting up an online portal. With so many options out there, Galloways knew it was a race and set out to scour the market looking for the best possible solutions for their needs. They knew they needed the right <a href="/resources/web-to-print-guide">Web-to-Print</a> partner to help them secure this deal. Dawn Gally, Systems &amp; Project Manager, explains the factors they assessed during their search, &quot;the key things Galloways were interested in were ease of setup, ongoing/upfront costs and integration to their MIS&quot;. After assessing the market offerings at that time, Galloways chose Vpress as it &quot;ticked all the boxes&quot;.
<h2>A Success Story</h2>
<a href="/">Vpress</a> got to work and were determined to make this partnership with Galloways a success. The implementation process went smoothly and followed by an in-depth training Galloways were equipped with the system that could win them a new client. Galloways came away from the tender with a new client and a system that would catapult them into the new era of service. With this new tool at their disposal Galloways were able to grow their business. As Dawn Galley says, &quot;It was imperative to answer their (customers) needs and that answer was Vpress&quot;. This new partnership led to whole new world of opportunities. Not only was it instrumental in securing new clients but the increase in customer loyalty as a by-product led to higher average customer value. Dawn Gally explains how they saw customer loyalty grow, &quot;the first client we brought onto the system started with 70 products and 120 branches and we have now grown to over 400 products and we supply over 200 branches&quot;. The level of service provided allowed Galloways to pass their performance review with flying colours and secure this customer for the future. So, this brings us to a simple conclusion, if you provide good <a href="/resources/web-to-print-guide">Web-to-Print</a> service this will help you secure new customers and promote customer loyalty ultimately increasing your profits.

The Perfect Union of Tradition & Innovation

There has never been a time of such challenge for print service providers (PSPs), and yet there has also never been a time of such opportunity.

This is the very positive and shared view of Web-to-Print specialist [Vpress](/) and management information system (MIS) developer [Time Harvest](https://www.timeharvest.com/) – which have revealed a new partnership that is already providing very significant benefits to their respective customers.

[MJCP](https://www.mjcp.co.uk/) are a classic example of such a customer, which has quickly adapted to the shift towards online ordering. This trend has been accelerated by the Pandemic, and MJCP moved rapidly to empower and support their customers to remain operational and continue their business activities.

Backed by a company with more than 50 years of industry experience, Ray Barber – Operations Director of MJCP – says the integration of Vpress and Time Harvest technology platforms has been, "fundamental to their ability to adapt and grow".

## A powerful combination

"We won a big care home client, which was largely based on the fact that we had a system like Vpress that could integrate with our existing Time Harvest MIS," says Ray, who has overseen the implementation and integration of both software platforms.

MJCP offers a cornucopia of print solutions from leaflets and brochures through to large-format signage and specialist reprographics. The attraction of Vpress [Coreprint](/products/coreprint) was not only that it was a user-friendly and powerful tool, but also that its immense variable data capabilities could be leveraged across this broad base of products.

Ray continues: **"Streamlining the orders our care home client had for print items across 300 locations has made a very big difference to the efficiency of their operation. Not only can they control their brand identity, but they can also now ensure there is uniform communications and marketing being produced across the group.**

**"There staff can now just login, specify and personalise the products they want and go. It has made a big difference to their operation. All that variable data is no longer an arduous time heavy job to process, they now have an extremely user-friendly interface that goes straight through to our production lines."**

## A stitch in time saves nine

The benefits for Vpress and Time Harvest customers of their collaboration are clearly demonstrated by the experience of MJCP, and the partnership has worked due to a shared philosophy around developing software that is easy to use, quick to integrate and cost-effective to implement.

Peter Aylott, Managing Director of Time Harvest has a wealth of experience in the print industry, having started working at its coal face more than 20 years ago.

Working for multi-national print technology developer Oce, he came across Time Harvest and thought it was highly effective as the entry point into digital invoicing and reconciliation. So much so that he began recommending it to SME print businesses to complement their hardware investment.

Peter takes up the story: "The rest is history, so they say. I developed a close working relationship with the company, and a few years later – in the famous words of Victor Kiam – 'I was so impressed, I bought the company'."

The key strength of the Time Harvest platform is that it allows SME print businesses to move quickly and easily from manual pricing processes or transition from in-house systems they have outgrown.

Peter also explains that a significant number of his customers have also moved to Time Harvest after experiencing highly complex and expensive MIS systems they have never been able to fully utilise.

"We are a solid bedrock supplier to our customers," says Peter, who adds: "We have built up loyalty with them through delivering on our promises and adapting our technology to suit their needs as required."

Peter further explains that the choice to partner with Vpress not only came out of the needs of key customers such as MJCP, but because, "they are very good at adding additional products and services to their offering to support their customers."

Peter continues: **"They are the major product in the market and in the Web-to-Print space they offer an affordable and sustainable way to enter it.**

**"The biggest trends we are responding to in the market is that our customers are experiencing a growth in the number of jobs they are processing but against fairly static revenue levels. They are also managing this on a very tight ship resource-wise. So, they need all their workflow and management processes of jobs to be as efficient and lean as possible – with minimal touchpoints."**

He concludes: **"I can clearly see a trend that those with web to print are able to leverage their specialisms more effectively, reach a wider audience and really punch above their weight."**

## Honing their edge

Key to being successful in today's print market is being adaptable to change explains Ray, who adds: **"Where Vpress and Time Harvest help is they have allowed us to streamline the businesses, automate a lot more of our systems, and enable us to be competitive at speed – which is critical – especially in today's environment.**

**"Without that presence online backed up by solid back office systems, you don't capture that next generation of customers. Having a web presence and having that shop front available, with excellent service behind it, is absolutely critical."**

Ray adds that without having partners such as Vpress and Time Harvest, which make automation and online ordering so simple, "we really would be struggling."

Ray concludes: "Both systems are very simple system to use and the customer service as well as support from them is really excellent.

"Vpress orders now go live into the Time Harvest solution, taking away manual job bag booking, and from our perspective, it is fantastic and has saved a lot of time."

There has never been a time of such challenge for print service providers (PSPs), and yet there has also never been a time of such opportunity.
This is the very positive and shared view of Web-to-Print specialist <a href="/">Vpress</a> and management information system (MIS) developer <a href="https://www.timeharvest.com/">Time Harvest</a> – which have revealed a new partnership that is already providing very significant benefits to their respective customers.
<a href="https://www.mjcp.co.uk/">MJCP</a> are a classic example of such a customer, which has quickly adapted to the shift towards online ordering. This trend has been accelerated by the Pandemic, and MJCP moved rapidly to empower and support their customers to remain operational and continue their business activities.
Backed by a company with more than 50 years of industry experience, Ray Barber – Operations Director of MJCP – says the integration of Vpress and Time Harvest technology platforms has been, &quot;fundamental to their ability to adapt and grow&quot;.
<h2>A powerful combination</h2>
&quot;We won a big care home client, which was largely based on the fact that we had a system like Vpress that could integrate with our existing Time Harvest MIS,&quot; says Ray, who has overseen the implementation and integration of both software platforms.
MJCP offers a cornucopia of print solutions from leaflets and brochures through to large-format signage and specialist reprographics. The attraction of Vpress <a href="/products/coreprint">Coreprint</a> was not only that it was a user-friendly and powerful tool, but also that its immense variable data capabilities could be leveraged across this broad base of products.
Ray continues: &quot;Streamlining the orders our care home client had for print items across 300 locations has made a very big difference to the efficiency of their operation. Not only can they control their brand identity, but they can also now ensure there is uniform communications and marketing being produced across the group.
&quot;There staff can now just login, specify and personalise the products they want and go. It has made a big difference to their operation. All that variable data is no longer an arduous time heavy job to process, they now have an extremely user-friendly interface that goes straight through to our production lines.&quot;
<h2>A stitch in time saves nine</h2>
The benefits for Vpress and Time Harvest customers of their collaboration are clearly demonstrated by the experience of MJCP, and the partnership has worked due to a shared philosophy around developing software that is easy to use, quick to integrate and cost-effective to implement.
Peter Aylott, Managing Director of Time Harvest has a wealth of experience in the print industry, having started working at its coal face more than 20 years ago.
Working for multi-national print technology developer Oce, he came across Time Harvest and thought it was highly effective as the entry point into digital invoicing and reconciliation. So much so that he began recommending it to SME print businesses to complement their hardware investment.
Peter takes up the story: &quot;The rest is history, so they say. I developed a close working relationship with the company, and a few years later – in the famous words of Victor Kiam – 'I was so impressed, I bought the company'.&quot;
The key strength of the Time Harvest platform is that it allows SME print businesses to move quickly and easily from manual pricing processes or transition from in-house systems they have outgrown.
Peter also explains that a significant number of his customers have also moved to Time Harvest after experiencing highly complex and expensive MIS systems they have never been able to fully utilise.
&quot;We are a solid bedrock supplier to our customers,&quot; says Peter, who adds: &quot;We have built up loyalty with them through delivering on our promises and adapting our technology to suit their needs as required.&quot;
Peter further explains that the choice to partner with Vpress not only came out of the needs of key customers such as MJCP, but because, &quot;they are very good at adding additional products and services to their offering to support their customers.&quot;
Peter continues: &quot;They are the major product in the market and in the Web-to-Print space they offer an affordable and sustainable way to enter it.
&quot;The biggest trends we are responding to in the market is that our customers are experiencing a growth in the number of jobs they are processing but against fairly static revenue levels. They are also managing this on a very tight ship resource-wise. So, they need all their workflow and management processes of jobs to be as efficient and lean as possible – with minimal touchpoints.&quot;
He concludes: &quot;I can clearly see a trend that those with web to print are able to leverage their specialisms more effectively, reach a wider audience and really punch above their weight.&quot;
<h2>Honing their edge</h2>
Key to being successful in today's print market is being adaptable to change explains Ray, who adds: &quot;Where Vpress and Time Harvest help is they have allowed us to streamline the businesses, automate a lot more of our systems, and enable us to be competitive at speed – which is critical – especially in today's environment.
&quot;Without that presence online backed up by solid back office systems, you don't capture that next generation of customers. Having a web presence and having that shop front available, with excellent service behind it, is absolutely critical.&quot;
Ray adds that without having partners such as Vpress and Time Harvest, which make automation and online ordering so simple, &quot;we really would be struggling.&quot;
Ray concludes: &quot;Both systems are very simple system to use and the customer service as well as support from them is really excellent.
&quot;Vpress orders now go live into the Time Harvest solution, taking away manual job bag booking, and from our perspective, it is fantastic and has saved a lot of time.&quot;

Vpress and Time Harvest propel growth at MJCP

[**B&B Press**](https://www.bbpress.co.uk/)**' is on a mission. Its goal is very simple. The organisation wants to enable each and every one of its customers to 'Be Brilliant'. It is not just a company motto –– it is the very real passion of every team member. And it is pursuing this mission supported by** [**Coreprint**](/products/coreprint) **Web-to-Print software from** [**Vpress**](/)**.**

"We are very passionate about print, we love it, and we are even more passionate about solving peoples challenges in achieving their own business growth ambitions through automation using Web-to-Print technology," explains Dave, who is the Sales and Marketing Director at B&B Press.

Having spent his entire career around the smell of ink, the crackle of paper and the thunder of the printing press, at 42 Dave feels he has truly found his calling.

Dave continues: "We have a proud and long history, which began in 1958 as a stationer, before moving into printing tickets for social clubs around the North,

"We don't look backwards though. Every year we invest heavily in leading-edge technology and we develop our people, this has enabled us to evolve into more than just a printer and become a full solutions provider. Key to that ability to engage with our customers, and deliver value for them, has been our relationship with Vpress and the use of its Coreprint platform.

"Whether it's for print, packaging, preparation or even something that doesn't begin with 'p', we make sure we've got the most modern and capable tools available. It's the only way to consistently provide our customers with the best quality in the shortest time without cutting corners. In fact, we joke, one thing we're never going to invest in is a corner cutter. It would only gather dust."

## Web-to-Print, an engine for growth

A key ethos of B&B Press since its earliest days has been a commitment to leveraging the capabilities of print hardware, and now software, to provide its customers with tools with which they can market their businesses in an effective way.

It was the first company in the UK to invest in LED UV litho, a Sakurai Oliver 480SD LED UV four-colour and 580SD LED UV five-colour, and Dave explains that a fundamental part of the company's journey to sustained growth was both a full reorientation of its brand and understanding its ideal customer demographic –– that and reigniting a relationship with the Sales Director of [Vpress](/) Kelvin Bell.

"We started from a blank sheet, we re-evaluated everything from our CRM through to how we defined what our 'products' were," says Dave, who continues: "We realised the only way forward was to be a partner that adds value to our customer's businesses.

"To do that we knew we had to embrace full-automation using Web-to-Print ––and having known Kelvin for many years, and how he tells it straight –– I felt very confident that Vpress was the company to help us do that."

## Online and onwards to success

Dave continues: "B & B Press' experience with Web-to-Print was very basic when I started five years ago. But having had so much experience in my previous roles of onboarding customers through using the technology, I saw the immense potential for it to be transformative.

"This is because it could take the incredible wealth of creative and technical talent in the business and harness it through creating a fully functional and automated Web-to-Print ordering platform for our customers."

The incumbent Web-to-Print supplier had enjoyed a long relationship with B & B Press, but its system did not have the breadth and depth that was needed to realise the ambition of B&B Press.

Dave continues: "Onboarding Coreprint was simple and easy, with our team having a couple of days training in Cheltenham. We started off slowly, and we leaned on Vpress a lot in the early days. We built a lot of customers sites for free with their support, which is now something we can charge for, and the whole integration process was very straightforward."

B&B Press has continued to evolve and expand its use of Vpress Coreprint, adding modules such as the World Pay payment gateway and Dynamic Editor.

"Marketing professionals are starting to do their own research about what systems work well, so being a Vpress user gives us the chance to talk to customers we never would have," says Dave.

He adds: "Our previous manual job ordering systems had a lot of touch points. The Vpress system has allowed us to put our regular customers on to Web-to-Print, it makes their life easier, it frees our team up, and it gives them the analytics and data they need.

"The biggest advantage for us is the new opportunities it creates. A good example is a customer we have in the animal welfare sector. They are a multi-million Pound company with a franchise model. We deploy [Vpress](/) to give all of their franchisees the ability to order the marketing and communications they need across its 500 centres –– while personalising it to their specific regional location and brand identity."

## An ABC of automation

Dave explains, for example, that if ABC Animal Welfare Cheltenham logs on, they just update the master template with their identity and it then populates every single piece of print collateral and personalises it to them. They can then specify and order it, without any of the B&B Press team being involved until it hits the press.

That used to be a manual process, with each one of its 500 centres feeding into a central design studio, with an incredible volume of man hours and expense spent trying to keep up. Now there is minimal lead time, they can order the product they want in minutes on demand and have it rapidly delivered.

Dave concludes: "It's simple really, Vpress Web-to-Print systems brings all the benefits of today's connected world: exceptional value, precise logistics, improved quality, and a high level of automation.

"Customers can edit, approve and order your marketing materials online. They can manage their brand consistency. Its accessible anywhere 24/7 via the cloud. Ironically given our roots, there is a virtual stationery store for all printed stock items and it provides them with full digital print on demand and usage reports at their fingertips.

"Now, that is what I call helping our customers to 'Be Brilliant'."

<a href="https://www.bbpress.co.uk/">B&amp;B Press</a>' is on a mission. Its goal is very simple. The organisation wants to enable each and every one of its customers to 'Be Brilliant'. It is not just a company motto –– it is the very real passion of every team member. And it is pursuing this mission supported by <a href="/products/coreprint">Coreprint</a> Web-to-Print software from <a href="/">Vpress</a>.
&quot;We are very passionate about print, we love it, and we are even more passionate about solving peoples challenges in achieving their own business growth ambitions through automation using Web-to-Print technology,&quot; explains Dave, who is the Sales and Marketing Director at B&amp;B Press.
Having spent his entire career around the smell of ink, the crackle of paper and the thunder of the printing press, at 42 Dave feels he has truly found his calling.
Dave continues: &quot;We have a proud and long history, which began in 1958 as a stationer, before moving into printing tickets for social clubs around the North,
&quot;We don't look backwards though. Every year we invest heavily in leading-edge technology and we develop our people, this has enabled us to evolve into more than just a printer and become a full solutions provider. Key to that ability to engage with our customers, and deliver value for them, has been our relationship with Vpress and the use of its Coreprint platform.
&quot;Whether it's for print, packaging, preparation or even something that doesn't begin with 'p', we make sure we've got the most modern and capable tools available. It's the only way to consistently provide our customers with the best quality in the shortest time without cutting corners. In fact, we joke, one thing we're never going to invest in is a corner cutter. It would only gather dust.&quot;
<h2>Web-to-Print, an engine for growth</h2>
A key ethos of B&amp;B Press since its earliest days has been a commitment to leveraging the capabilities of print hardware, and now software, to provide its customers with tools with which they can market their businesses in an effective way.
It was the first company in the UK to invest in LED UV litho, a Sakurai Oliver 480SD LED UV four-colour and 580SD LED UV five-colour, and Dave explains that a fundamental part of the company's journey to sustained growth was both a full reorientation of its brand and understanding its ideal customer demographic –– that and reigniting a relationship with the Sales Director of <a href="/">Vpress</a> Kelvin Bell.
&quot;We started from a blank sheet, we re-evaluated everything from our CRM through to how we defined what our 'products' were,&quot; says Dave, who continues: &quot;We realised the only way forward was to be a partner that adds value to our customer's businesses.
&quot;To do that we knew we had to embrace full-automation using Web-to-Print ––and having known Kelvin for many years, and how he tells it straight –– I felt very confident that Vpress was the company to help us do that.&quot;
<h2>Online and onwards to success</h2>
Dave continues: &quot;B &amp; B Press' experience with Web-to-Print was very basic when I started five years ago. But having had so much experience in my previous roles of onboarding customers through using the technology, I saw the immense potential for it to be transformative.
&quot;This is because it could take the incredible wealth of creative and technical talent in the business and harness it through creating a fully functional and automated Web-to-Print ordering platform for our customers.&quot;
The incumbent Web-to-Print supplier had enjoyed a long relationship with B &amp; B Press, but its system did not have the breadth and depth that was needed to realise the ambition of B&amp;B Press.
Dave continues: &quot;Onboarding Coreprint was simple and easy, with our team having a couple of days training in Cheltenham. We started off slowly, and we leaned on Vpress a lot in the early days. We built a lot of customers sites for free with their support, which is now something we can charge for, and the whole integration process was very straightforward.&quot;
B&amp;B Press has continued to evolve and expand its use of Vpress Coreprint, adding modules such as the World Pay payment gateway and Dynamic Editor.
&quot;Marketing professionals are starting to do their own research about what systems work well, so being a Vpress user gives us the chance to talk to customers we never would have,&quot; says Dave.
He adds: &quot;Our previous manual job ordering systems had a lot of touch points. The Vpress system has allowed us to put our regular customers on to Web-to-Print, it makes their life easier, it frees our team up, and it gives them the analytics and data they need.
&quot;The biggest advantage for us is the new opportunities it creates. A good example is a customer we have in the animal welfare sector. They are a multi-million Pound company with a franchise model. We deploy <a href="/">Vpress</a> to give all of their franchisees the ability to order the marketing and communications they need across its 500 centres –– while personalising it to their specific regional location and brand identity.&quot;
<h2>An ABC of automation</h2>
Dave explains, for example, that if ABC Animal Welfare Cheltenham logs on, they just update the master template with their identity and it then populates every single piece of print collateral and personalises it to them. They can then specify and order it, without any of the B&amp;B Press team being involved until it hits the press.
That used to be a manual process, with each one of its 500 centres feeding into a central design studio, with an incredible volume of man hours and expense spent trying to keep up. Now there is minimal lead time, they can order the product they want in minutes on demand and have it rapidly delivered.
Dave concludes: &quot;It's simple really, Vpress Web-to-Print systems brings all the benefits of today's connected world: exceptional value, precise logistics, improved quality, and a high level of automation.
&quot;Customers can edit, approve and order your marketing materials online. They can manage their brand consistency. Its accessible anywhere 24/7 via the cloud. Ironically given our roots, there is a virtual stationery store for all printed stock items and it provides them with full digital print on demand and usage reports at their fingertips.
&quot;Now, that is what I call helping our customers to 'Be Brilliant'.&quot;

Web-to-Print empowers B&B Press customers to Be Brilliant


## Solutions to enable customers to maintain a full spectrum of customer communications without interruption 

With the global pandemic declared and its clients sending all their staff home for safety, [Apogee](https://apogeecorp.com/) (An HP Inc group company) needed a solution that would enable their customers to maintain a full spectrum of customer communications without interruption. Enter Vpress, who has been working closely with the print management heavyweight to support its critical mission.

The startling rise in demand placed on Vpress [Coreprint](/products/coreprint) Web-to-Print software is a testament to it scalability –– as [Apogees](https://apogeecorp.com/) clients went from a few jobs per month that needed to harness its full capabilities, through to 1,000 as the pandemic progressed and home-working became the norm.

"When Covid came along Apogee suddenly realised they had a lot of corporate clients that usually printed the majority of their output within their office environments or would draw down on older pre-printed brochures or marketing collateral to maintain communications with clients," explains Neil Bridgland, Key Account Manager at Vpress, adding: "That all changed of course as Covid-19 meant staff had to be sent home to protect them."

Louise Newton, Head of DDS Pre Sales at Apogee explains the challenge it faced: "We are Europe's largest multi-brand provider of managed print services, document and process technology and outsource services. The key value we represent to our clients is that we offer a 360 degree solution for our clients when it comes to print-based communications and marketing –– both internal and external. And as such with the pandemic causing such seismic shifts in how our clients work, we needed to rapidly develop our services to ensure total continuity of support and get them up and running almost overnight."

Louise explains that Apogee's core support needs from this point were for a solution that was secure, and they could trust as it was rolled out to their clients with the goal of maintaining business continuity. It also needed it to connect their clients through to its print operations –– and in turn join its separate sites into one virtual hub, while integrating with its MIS and workflow systems. And finally, Apogee needed a platform that would be scalable as they pivoted to meet the challenges of the pandemic and provide a new suite of communications solutions to their customers.

Neil continues: **"There was also a realisation that suddenly none of their staff were going to be able to access stocks of branded stationery or brochures, or the ability to print at home."**

Apogee were using it in two ways to support their clients, several of which are major financial services providers. The first was so they could use unique artwork, already created, and add it to an existing job specification–– so in this application it was a job submission tool.

The other critical way they were applying the technology was to deploy its Elements module, which gives their client the ability to take artwork and tailor it as they need to –– based on the format it will be printed in, whether it is a letter or an A4 landscape brochure.

Neil adds: "Once the job has been tailored and created into a bespoke item it is then channelled through Apogee's print operation.

### "The outcome of harnessing the full capabilities of the Coreprint system means they are now doing a huge variety of work with clients that they had previously never done, right from printing through to fulfilment."

Louise explains that the value that has been delivered to Apogee's clients is their teams now have a virtual print room to call on whenever they need it. For example, when they want to send a prospective client a brochure, they simply log-in to the portal, choose its format and then press go. They critically have maintained that communication and confidence link with existing clients and maintained the ability to educate and inform prospective ones.

"Apogee were attracted to our proposition and technology due to its flexibility. And that is not just in its usability and application scope, but importantly, connectivity through to its print rooms," says Neil, who continues: "The value we added to its operation is providing Apogee with a tool that helps their customer's overcome key challenges and that provides solutions to communication issues that have been created by the Pandemic. It underpins their One Source platform and means Apogee can continue to grow and develop their client services portfolio with confidence.

**"Vpress Coreprint Web-to-Print software is not just a powerful tool in terms of its application scope, one of its most critical advantages is that we are here to ensure its long-term stability, security and continued evolution in line with market demands."**

Louise continues: \*\*"\*\*I think what really sets Apogee apart is our unique approach to managed print services provides clients unrivalled uptime, super-efficient processes and innovative technology. Being an HP Inc company we also have that immense resource at our disposal.

**"Vpress is part of that story now, their flexible development strategy helps them stand out from the crowd as they will work side-by-side with you, as if they were Apogee themselves. That means every piece of efficiency gain can be identified and addressed in granular detail."**

Louise concludes: "The feedback we get back from our clients is that the combination of hardware and software solutions we offer allow for a tailored package to fit their specific needs. This is then supported by our market-leading remote monitoring and onsite service, which further optimises their performance.

"The technology we provide onsite is then perfectly complimented by our range of specialist outsource services that include digital print, scanning and graphic design –– to ensure we keep our client's organisations running around the clock."

### Neil concludes: "It also highlights that Web-to-Print long ago stopped being a solution to simply facilitate the online ordering and specification of stock print products.

### "Today it is an advanced technology that can support the growth ambitions of an SME print house into e-commerce, through to underpinning the outbound communications structure of a multi-national conglomerate."

<h2>Solutions to enable customers to maintain a full spectrum of customer communications without interruption</h2>
With the global pandemic declared and its clients sending all their staff home for safety, <a href="https://apogeecorp.com/">Apogee</a> (An HP Inc group company) needed a solution that would enable their customers to maintain a full spectrum of customer communications without interruption. Enter Vpress, who has been working closely with the print management heavyweight to support its critical mission.
The startling rise in demand placed on Vpress <a href="/products/coreprint">Coreprint</a> Web-to-Print software is a testament to it scalability –– as <a href="https://apogeecorp.com/">Apogees</a> clients went from a few jobs per month that needed to harness its full capabilities, through to 1,000 as the pandemic progressed and home-working became the norm.
&quot;When Covid came along Apogee suddenly realised they had a lot of corporate clients that usually printed the majority of their output within their office environments or would draw down on older pre-printed brochures or marketing collateral to maintain communications with clients,&quot; explains Neil Bridgland, Key Account Manager at Vpress, adding: &quot;That all changed of course as Covid-19 meant staff had to be sent home to protect them.&quot;
Louise Newton, Head of DDS Pre Sales at Apogee explains the challenge it faced: &quot;We are Europe's largest multi-brand provider of managed print services, document and process technology and outsource services. The key value we represent to our clients is that we offer a 360 degree solution for our clients when it comes to print-based communications and marketing –– both internal and external. And as such with the pandemic causing such seismic shifts in how our clients work, we needed to rapidly develop our services to ensure total continuity of support and get them up and running almost overnight.&quot;
Louise explains that Apogee's core support needs from this point were for a solution that was secure, and they could trust as it was rolled out to their clients with the goal of maintaining business continuity. It also needed it to connect their clients through to its print operations –– and in turn join its separate sites into one virtual hub, while integrating with its MIS and workflow systems. And finally, Apogee needed a platform that would be scalable as they pivoted to meet the challenges of the pandemic and provide a new suite of communications solutions to their customers.
Neil continues: &quot;There was also a realisation that suddenly none of their staff were going to be able to access stocks of branded stationery or brochures, or the ability to print at home.&quot;
Apogee were using it in two ways to support their clients, several of which are major financial services providers. The first was so they could use unique artwork, already created, and add it to an existing job specification–– so in this application it was a job submission tool.
The other critical way they were applying the technology was to deploy its Elements module, which gives their client the ability to take artwork and tailor it as they need to –– based on the format it will be printed in, whether it is a letter or an A4 landscape brochure.
Neil adds: &quot;Once the job has been tailored and created into a bespoke item it is then channelled through Apogee's print operation.
<h3>&quot;The outcome of harnessing the full capabilities of the Coreprint system means they are now doing a huge variety of work with clients that they had previously never done, right from printing through to fulfilment.&quot;</h3>
Louise explains that the value that has been delivered to Apogee's clients is their teams now have a virtual print room to call on whenever they need it. For example, when they want to send a prospective client a brochure, they simply log-in to the portal, choose its format and then press go. They critically have maintained that communication and confidence link with existing clients and maintained the ability to educate and inform prospective ones.
&quot;Apogee were attracted to our proposition and technology due to its flexibility. And that is not just in its usability and application scope, but importantly, connectivity through to its print rooms,&quot; says Neil, who continues: &quot;The value we added to its operation is providing Apogee with a tool that helps their customer's overcome key challenges and that provides solutions to communication issues that have been created by the Pandemic. It underpins their One Source platform and means Apogee can continue to grow and develop their client services portfolio with confidence.
&quot;Vpress Coreprint Web-to-Print software is not just a powerful tool in terms of its application scope, one of its most critical advantages is that we are here to ensure its long-term stability, security and continued evolution in line with market demands.&quot;
Louise continues: **&quot;**I think what really sets Apogee apart is our unique approach to managed print services provides clients unrivalled uptime, super-efficient processes and innovative technology. Being an HP Inc company we also have that immense resource at our disposal.
&quot;Vpress is part of that story now, their flexible development strategy helps them stand out from the crowd as they will work side-by-side with you, as if they were Apogee themselves. That means every piece of efficiency gain can be identified and addressed in granular detail.&quot;
Louise concludes: &quot;The feedback we get back from our clients is that the combination of hardware and software solutions we offer allow for a tailored package to fit their specific needs. This is then supported by our market-leading remote monitoring and onsite service, which further optimises their performance.
&quot;The technology we provide onsite is then perfectly complimented by our range of specialist outsource services that include digital print, scanning and graphic design –– to ensure we keep our client's organisations running around the clock.&quot;
<h3>Neil concludes: &quot;It also highlights that Web-to-Print long ago stopped being a solution to simply facilitate the online ordering and specification of stock print products.</h3>
<h3>&quot;Today it is an advanced technology that can support the growth ambitions of an SME print house into e-commerce, through to underpinning the outbound communications structure of a multi-national conglomerate.&quot;</h3>

Web-to-Print software from Vpress empowers Apogee to pivot and prosper

## New partnership in print

We are very honoured to announce an exciting new partnership with the highly regarded and well renowned South African company JLConsulting. The agreement involves the distribution of [Coreprint](/products/coreprint), Vpress's highly innovative, Web-to-Print platform, and strengthens Vpress presence in Southern Africa and the Middle East.

JLConsulting is one of the most trusted digital print technology specialists across the Middle East and African regions. Widely regarded as the leading trendsetter and opinion-leader, JLC promotes only the best quality solutions to the Printing industry. Jean Lloyd, the founder of JLConsulting, commented: "We are looking forward to the latest development and our partnership with Vpress. Their Web-to-Print solution fits perfectly with our product portfolio and will compliment our offering."

Coreprint is one of the leading solutions within the Web-to-Print market. Through seamless integration with any ERP/MIS, it provides a fantastic range of tools to support automation of all key printing processes. Coreprint not only allows to build a long-lasting relationship between the end-user and the supplier it protects the brand and guarantees huge savings through production automation and simplifying procurement processes of the most versatile and complicated products – print.

Commenting on the agreement, Tim Cox, Managing Director at Vpress, said "We are delighted to be partnering with JL Consulting for the distribution of our Web-to-Print platform. We are set to increase our presence in the entire MEA region, and with the help of JLC, we have a guarantee our current and future client base will receive the best possible service and support. The representation agreement with JLC is the next logical step in ensuring our global presence is supported through the partnerships only with the strongest specialists and distributors in each region."

Kelvin Bell, Sales Director at Vpress, concluded: "Coreprint, as the only Web-to-Print solution on the market, has been developed, supported and administered solely from the UK and under UK data law. It is a highly versatile, progressive and innovative system with a big future. Hence it successfully facilitates over 5000 biggest global brands securely and reliably. We apply the same high standards when choosing our business partners and distributors."

<h2>New partnership in print</h2>
We are very honoured to announce an exciting new partnership with the highly regarded and well renowned South African company JLConsulting. The agreement involves the distribution of <a href="/products/coreprint">Coreprint</a>, Vpress's highly innovative, Web-to-Print platform, and strengthens Vpress presence in Southern Africa and the Middle East.
JLConsulting is one of the most trusted digital print technology specialists across the Middle East and African regions. Widely regarded as the leading trendsetter and opinion-leader, JLC promotes only the best quality solutions to the Printing industry. Jean Lloyd, the founder of JLConsulting, commented: &quot;We are looking forward to the latest development and our partnership with Vpress. Their Web-to-Print solution fits perfectly with our product portfolio and will compliment our offering.&quot;
Coreprint is one of the leading solutions within the Web-to-Print market. Through seamless integration with any ERP/MIS, it provides a fantastic range of tools to support automation of all key printing processes. Coreprint not only allows to build a long-lasting relationship between the end-user and the supplier it protects the brand and guarantees huge savings through production automation and simplifying procurement processes of the most versatile and complicated products – print.
Commenting on the agreement, Tim Cox, Managing Director at Vpress, said &quot;We are delighted to be partnering with JL Consulting for the distribution of our Web-to-Print platform. We are set to increase our presence in the entire MEA region, and with the help of JLC, we have a guarantee our current and future client base will receive the best possible service and support. The representation agreement with JLC is the next logical step in ensuring our global presence is supported through the partnerships only with the strongest specialists and distributors in each region.&quot;
Kelvin Bell, Sales Director at Vpress, concluded: &quot;Coreprint, as the only Web-to-Print solution on the market, has been developed, supported and administered solely from the UK and under UK data law. It is a highly versatile, progressive and innovative system with a big future. Hence it successfully facilitates over 5000 biggest global brands securely and reliably. We apply the same high standards when choosing our business partners and distributors.&quot;

Vpress expands its presence in Africa

With tens of thousands of print businesses around the world having to contend with challenges from falls in demand through to how they can produce their products and still engage with customers, [Vpress](/) is witnessing a very surprising international trend.

"What we have witnessed across our international customer base is nothing short of astonishing," comments Kelvin Bell, Sales Director at Vpress, who adds: "There has been an intense and sustained migration for print businesses towards web-to-print and e-commerce as they adapt their offering to be purchased, specified and personalised online.

"This really is a massive acceleration of the trend towards print businesses embracing digital platforms to add value to their customer's businesses."

Indeed, recent weeks have seen two substantial print businesses in South Africa turn to Vpress for support, as they have been especially hard hit by a Government lockdown that far exceeded what has been experienced in Europe. Kelvin continues: "All our sales consultations were done via web conference and our products were reviewed, evaluated, and qualified by the teams at Printafoil and [Lithotech](https://lithotech.co.za/) (part of the [Bidvest Group](https://bidvest.co.za/)) in Cape Town. "Both are very large print business supporting both lithographic and digital work, which has already started to be generated online."

The teams at these two substantial print businesses both specifically highlighted the need for an e-commerce and web-to-print solution that was fully cloud-based and offered very rapid deployment, full technical and remote support as well as long-term implementation training.

##A digital revolution

Kelvin continues: "These technology investments in South Africa are typical of a much wider global trend we are experiencing. In the UK we have seen a spike in new enquiries as business owners take time to assess their technology infrastructure, but the approach is very different.

"Very few companies here are buying web-to-print for the first time, as most of our new business are companies looking to change their existing platform to one that offers better return-on-investment and a more sustainable business model.

"Many of our customers in overseas companies are coming to this technology for the first time, and it is very gratifying to see how passionate they are when they realise the growth potential it represents."

## Surfing the wave

Having been founded in Cheltenham more than eighteen years ago, Vpress continues to live by its motto of "partnering customers to success". It has also witnessed a period of seismic sector evolution, branching out from being defined by 'web-to-print' to becoming a full and independent developer of e-commerce technology solutions.

With its New Zealand operation having opened a second office in Sydney, Australia, along with the most recent appointment of Jean Lloyd as Business Development for the MEA (Middle East and Africa) Vpress are confident about the future and surfing a new tidal wave of interest in its product offering.

Kelvin concludes: "To be honest, no one is shocked as we are in the amount of new business coming through, we really thought things would slow down. But many print businesses have been forced to stop and evaluate what they are doing now and adapt to a rapidly evolving new normal."

Author: Kelvin Bell, Sales Director, Vpress Ltd

With tens of thousands of print businesses around the world having to contend with challenges from falls in demand through to how they can produce their products and still engage with customers, <a href="/">Vpress</a> is witnessing a very surprising international trend.
&quot;What we have witnessed across our international customer base is nothing short of astonishing,&quot; comments Kelvin Bell, Sales Director at Vpress, who adds: &quot;There has been an intense and sustained migration for print businesses towards web-to-print and e-commerce as they adapt their offering to be purchased, specified and personalised online.
&quot;This really is a massive acceleration of the trend towards print businesses embracing digital platforms to add value to their customer's businesses.&quot;
Indeed, recent weeks have seen two substantial print businesses in South Africa turn to Vpress for support, as they have been especially hard hit by a Government lockdown that far exceeded what has been experienced in Europe. Kelvin continues: &quot;All our sales consultations were done via web conference and our products were reviewed, evaluated, and qualified by the teams at Printafoil and <a href="https://lithotech.co.za/">Lithotech</a> (part of the <a href="https://bidvest.co.za/">Bidvest Group</a>) in Cape Town. &quot;Both are very large print business supporting both lithographic and digital work, which has already started to be generated online.&quot;
The teams at these two substantial print businesses both specifically highlighted the need for an e-commerce and web-to-print solution that was fully cloud-based and offered very rapid deployment, full technical and remote support as well as long-term implementation training.
##A digital revolution
Kelvin continues: &quot;These technology investments in South Africa are typical of a much wider global trend we are experiencing. In the UK we have seen a spike in new enquiries as business owners take time to assess their technology infrastructure, but the approach is very different.
&quot;Very few companies here are buying web-to-print for the first time, as most of our new business are companies looking to change their existing platform to one that offers better return-on-investment and a more sustainable business model.
&quot;Many of our customers in overseas companies are coming to this technology for the first time, and it is very gratifying to see how passionate they are when they realise the growth potential it represents.&quot;
<h2>Surfing the wave</h2>
Having been founded in Cheltenham more than eighteen years ago, Vpress continues to live by its motto of &quot;partnering customers to success&quot;. It has also witnessed a period of seismic sector evolution, branching out from being defined by 'web-to-print' to becoming a full and independent developer of e-commerce technology solutions.
With its New Zealand operation having opened a second office in Sydney, Australia, along with the most recent appointment of Jean Lloyd as Business Development for the MEA (Middle East and Africa) Vpress are confident about the future and surfing a new tidal wave of interest in its product offering.
Kelvin concludes: &quot;To be honest, no one is shocked as we are in the amount of new business coming through, we really thought things would slow down. But many print businesses have been forced to stop and evaluate what they are doing now and adapt to a rapidly evolving new normal.&quot;
Author: Kelvin Bell, Sales Director, Vpress Ltd

Web-to-Print supports international print recovery

[cdl](https://cdlgroup.ltd/) have managed print for some of the world's largest brands over the past twenty years. They pride themselves on the relationships they hold with their suppliers, knowing this will allow them to give their customers the best experience possible. They appreciate high impact products and memorable campaigns require hard work and good relationships.

Having worked with Vpress for over 20 years, using [Coreprint](/products/coreprint) has helped them maintain the high standard their clients have come to demand and expect.

When one of their key clients informed cdl they would need to move to their global purchasing platform – SAP Ariba, cdl called Vpress asking if they were able to facilitate this integration.

## Getting the Right Fit with Integration

SAP Ariba is cloud-based software that allows their customers to manage their spending and supply chain. It is at the centre of the corporate procurement process. If a supplier is to win new business, or keep their larger customers happy, they need to be able to provide a proven integration. Crucially, there are mutual benefits for the supplier, as all purchases are correctly purchased ordered (signed off) before being placed and automatically paid within a short payment window, resulting in significant reduction in related admin time and an improvement in cash-flow.

The Vpress development team have undertaken a significant number of integration projects for a wide range of corporate procurement applications and therefore understand the needs of all stakeholders in this process. Their experience ensures that projects run smoothly during the setup, testing and go live stages.

cdl had already integrated their own systems with Coreprint and they were very happy with the results. They were already able to reduce staff workload via automated workflows and could see other areas where this could be applied to their customers. A key client needing this [integration](/about/partners) was a great starting point, and they needed the integration to be completed in a timely fashion with as little downtime as possible. This was easily achieved by the Vpress development team and the integration went live soon after.

## Online Procurement Can Tie-in Customers

The client has been able to purchase products from cdl through Coreprint on their own purchasing platform for a number of years now. It has automated the user's purchasing experience and allowed them to continue working closely with cdl. The integration has been a steady feature of their working relationship with their client for many years now and cdl find Vpress are always proactive about informing them of any updates that may affect this integration and for that, it has run without fault, keeping their client satisfied.

Following the success of this integration, Vpress continues to support cdl with their customers, providing bespoke development where it is needed to ensure they continue to offer the top level of service.

<a href="https://cdlgroup.ltd/">cdl</a> have managed print for some of the world's largest brands over the past twenty years. They pride themselves on the relationships they hold with their suppliers, knowing this will allow them to give their customers the best experience possible. They appreciate high impact products and memorable campaigns require hard work and good relationships.
Having worked with Vpress for over 20 years, using <a href="/products/coreprint">Coreprint</a> has helped them maintain the high standard their clients have come to demand and expect.
When one of their key clients informed cdl they would need to move to their global purchasing platform – SAP Ariba, cdl called Vpress asking if they were able to facilitate this integration.
<h2>Getting the Right Fit with Integration</h2>
SAP Ariba is cloud-based software that allows their customers to manage their spending and supply chain. It is at the centre of the corporate procurement process. If a supplier is to win new business, or keep their larger customers happy, they need to be able to provide a proven integration. Crucially, there are mutual benefits for the supplier, as all purchases are correctly purchased ordered (signed off) before being placed and automatically paid within a short payment window, resulting in significant reduction in related admin time and an improvement in cash-flow.
The Vpress development team have undertaken a significant number of integration projects for a wide range of corporate procurement applications and therefore understand the needs of all stakeholders in this process. Their experience ensures that projects run smoothly during the setup, testing and go live stages.
cdl had already integrated their own systems with Coreprint and they were very happy with the results. They were already able to reduce staff workload via automated workflows and could see other areas where this could be applied to their customers. A key client needing this <a href="/about/partners">integration</a> was a great starting point, and they needed the integration to be completed in a timely fashion with as little downtime as possible. This was easily achieved by the Vpress development team and the integration went live soon after.
<h2>Online Procurement Can Tie-in Customers</h2>
The client has been able to purchase products from cdl through Coreprint on their own purchasing platform for a number of years now. It has automated the user's purchasing experience and allowed them to continue working closely with cdl. The integration has been a steady feature of their working relationship with their client for many years now and cdl find Vpress are always proactive about informing them of any updates that may affect this integration and for that, it has run without fault, keeping their client satisfied.
Following the success of this integration, Vpress continues to support cdl with their customers, providing bespoke development where it is needed to ensure they continue to offer the top level of service.

How Software Integration Helped CDL

[Carly Press](https://www.carlypress.co.uk/) are South-West based printers who have ambitious expansion plans. These ambitions are quickly being realised and they are set to become the largest printer in the region. To achieve and support this growth, they have made significant investments in equipment to ensure that they have the best quality of print in the area. However, they also recognise that in order to be profitable that they needed to change the way that they do things internally and adopt a Web2Print solution that will secure and grow their existing customers but assist in winning new ones.

## Choosing the Right Solution for Growth

When Carly Press approached Vpress, they had engaged a number of other vendors, and were deeply invested in making a choice that would be the right long-term option for them. The wrong choice would be expensive and potentially slow down their momentum. They needed a software solution that was going to grow with them, and open further opportunities along the way. They needed to know that there was a clear progression and development with their choice of Web2Print software and know that it matched their future plans. They needed a partner that would support them with ongoing contact, training and feedback for development and integration. The team at Carly Press needed a solution that was powerful, but simple for all stakeholders to use.

The sales team at Vpress worked hard to ensure that Carly Press had all of the data that they needed to make an informed decision about the software that would have a huge impact on their day to day operations. Through demonstrations and meetings, Vpress were able to demonstrate not only the system's power and technological capability but the right cultural fit that serves to create a productive business relationship. An implementation plan was put in place to provide training for the production team as well as ongoing [training for the sales team](/services/training) who would demonstrate the online ordering portal to their customers. At Carly Press, they were assured of Coreprint's flexibility and scalability. They felt confident that bespoke [development](/services/bespokedevelopment) and [integration](/about/partners) that could cover any number of future possibilities.

## Customers Taking to Web2Print Technology from the Beginning

Following the purchase of [Coreprint](/products/coreprint), within a few months of implementation, a number of existing customers had already adopted online print ordering. The customers appeared to grab the opportunity with both hands as they felt their needs were being proactively met. They received similar feedback while pitching for new business. The team at Carly Press have fed back that the interest in Web2Print has helped set them apart in their value proposition. This has given them a new confidence to seek new and bigger clients, which is an important part of their continuing growth. Carly Press are now set to dominate the South West by being the leading print provider in the region.

<a href="https://www.carlypress.co.uk/">Carly Press</a> are South-West based printers who have ambitious expansion plans. These ambitions are quickly being realised and they are set to become the largest printer in the region. To achieve and support this growth, they have made significant investments in equipment to ensure that they have the best quality of print in the area. However, they also recognise that in order to be profitable that they needed to change the way that they do things internally and adopt a Web2Print solution that will secure and grow their existing customers but assist in winning new ones.
<h2>Choosing the Right Solution for Growth</h2>
When Carly Press approached Vpress, they had engaged a number of other vendors, and were deeply invested in making a choice that would be the right long-term option for them. The wrong choice would be expensive and potentially slow down their momentum. They needed a software solution that was going to grow with them, and open further opportunities along the way. They needed to know that there was a clear progression and development with their choice of Web2Print software and know that it matched their future plans. They needed a partner that would support them with ongoing contact, training and feedback for development and integration. The team at Carly Press needed a solution that was powerful, but simple for all stakeholders to use.
The sales team at Vpress worked hard to ensure that Carly Press had all of the data that they needed to make an informed decision about the software that would have a huge impact on their day to day operations. Through demonstrations and meetings, Vpress were able to demonstrate not only the system's power and technological capability but the right cultural fit that serves to create a productive business relationship. An implementation plan was put in place to provide training for the production team as well as ongoing <a href="/services/training">training for the sales team</a> who would demonstrate the online ordering portal to their customers. At Carly Press, they were assured of Coreprint's flexibility and scalability. They felt confident that bespoke <a href="/services/bespokedevelopment">development</a> and <a href="/about/partners">integration</a> that could cover any number of future possibilities.
<h2>Customers Taking to Web2Print Technology from the Beginning</h2>
Following the purchase of <a href="/products/coreprint">Coreprint</a>, within a few months of implementation, a number of existing customers had already adopted online print ordering. The customers appeared to grab the opportunity with both hands as they felt their needs were being proactively met. They received similar feedback while pitching for new business. The team at Carly Press have fed back that the interest in Web2Print has helped set them apart in their value proposition. This has given them a new confidence to seek new and bigger clients, which is an important part of their continuing growth. Carly Press are now set to dominate the South West by being the leading print provider in the region.

Ambitious Plans Call for a Scalable Web2Print Solution

[Prism](https://www.prismoffice.co.uk) offer a complete range of office supplies, interiors and printing services. They help organisations to simplify their supply chain, find efficiencies in their purchasing processes and make significant cost savings.

They work with organisations large and small ranging from local businesses through to huge corporates and NHS trusts. Prism has a long and proud history and has been based in Bristol and the surrounding area for over 150 years. The company has seen substantial growth and now have offices throughout the south of England, located in Bristol, Melksham and Ilminster. Investment has been a significant contributor to Prism's success and growth over the last few years, and in particular, the continued commitment to growing their printing services has been considerable.

Recent investments in printing equipment include a new state-of-the-art, five colour Heidelberg Speedmaster XL75 and a Xerox iGen. Prism's new print production facility in Bristol provides some of the most advanced and scalable printing services available in the region.

## Opportunities Within the Office Solutions Market

The office solutions market has experienced a time of change within the UK. Many organisations have chosen to consolidate the number of suppliers they have to deal with in order to reduce their administration costs. Also, they have found that by using a single supplier for all of their office needs, they can drive even further savings.

Prism was already a leader in the office supplies and interiors market and was one of the first businesses to also offer [printing services](https://www.prismoffice.co.uk/printing-services), therefore providing a complete office and print solution. Their vision and early adoption has resulted in Prism becoming a key player, and they are now working with some of the UK's leading companies.

## A Web-to-Print Solution

Prism purchased the [Coreprint](/products/coreprint) Web-to-Print software more than ten years ago and was one of the first companies to do so within the office solutions market. Since then, Web-to-Print software has helped them to streamline their printing process and reduce their print administration costs. Vpress have continued to support Prism over the last ten years by not only helping to provide training and on-boarding for staff and customers.

The team at Vpress have taken that support a step further and worked alongside the Prism team during major new business pitches where specialist on-site consultancy was required to address the needs of the prospect. It is important to Vpress to not only sell a proven Web-to-Print software solution but to work alongside customers like Prism and show how the Vpress model can help benefit their business in other ways.

## Integration Builds Growth

[Integration](/services/integration) has been another part of Prism's success – having purchased the Vpress' API module they can provide a storefront that drives work straight from their office supplies catalogue or any client ERP/ CRM platform, directly into their MIS. An attractive interface, along with smooth functionality reassures customers that they are working with an efficient and quality printing services company. With Prism's investment in print equipment, expertise and Web-to-Print software, they have strengthened their range of printing services and are continuing to grow. Vpress look forward to many more years of working hand in hand with Prism in a collaborative effort for the benefit of both parties.

<a href="https://www.prismoffice.co.uk">Prism</a> offer a complete range of office supplies, interiors and printing services. They help organisations to simplify their supply chain, find efficiencies in their purchasing processes and make significant cost savings.
They work with organisations large and small ranging from local businesses through to huge corporates and NHS trusts. Prism has a long and proud history and has been based in Bristol and the surrounding area for over 150 years. The company has seen substantial growth and now have offices throughout the south of England, located in Bristol, Melksham and Ilminster. Investment has been a significant contributor to Prism's success and growth over the last few years, and in particular, the continued commitment to growing their printing services has been considerable.
Recent investments in printing equipment include a new state-of-the-art, five colour Heidelberg Speedmaster XL75 and a Xerox iGen. Prism's new print production facility in Bristol provides some of the most advanced and scalable printing services available in the region.
<h2>Opportunities Within the Office Solutions Market</h2>
The office solutions market has experienced a time of change within the UK. Many organisations have chosen to consolidate the number of suppliers they have to deal with in order to reduce their administration costs. Also, they have found that by using a single supplier for all of their office needs, they can drive even further savings.
Prism was already a leader in the office supplies and interiors market and was one of the first businesses to also offer <a href="https://www.prismoffice.co.uk/printing-services">printing services</a>, therefore providing a complete office and print solution. Their vision and early adoption has resulted in Prism becoming a key player, and they are now working with some of the UK's leading companies.
<h2>A Web-to-Print Solution</h2>
Prism purchased the <a href="/products/coreprint">Coreprint</a> Web-to-Print software more than ten years ago and was one of the first companies to do so within the office solutions market. Since then, Web-to-Print software has helped them to streamline their printing process and reduce their print administration costs. Vpress have continued to support Prism over the last ten years by not only helping to provide training and on-boarding for staff and customers.
The team at Vpress have taken that support a step further and worked alongside the Prism team during major new business pitches where specialist on-site consultancy was required to address the needs of the prospect. It is important to Vpress to not only sell a proven Web-to-Print software solution but to work alongside customers like Prism and show how the Vpress model can help benefit their business in other ways.
<h2>Integration Builds Growth</h2>
<a href="/services/integration">Integration</a> has been another part of Prism's success – having purchased the Vpress' API module they can provide a storefront that drives work straight from their office supplies catalogue or any client ERP/ CRM platform, directly into their MIS. An attractive interface, along with smooth functionality reassures customers that they are working with an efficient and quality printing services company. With Prism's investment in print equipment, expertise and Web-to-Print software, they have strengthened their range of printing services and are continuing to grow. Vpress look forward to many more years of working hand in hand with Prism in a collaborative effort for the benefit of both parties.

How Web2Print Has Helped Grow Prisms Printing Services

[Commercial Group](https://commercial.co.uk/) is a £61m business services company with strong environmental and social sustainability credentials. It's experienced outstanding growth in recent years despite challenging circumstances in some of its core markets. This ongoing success is rooted in Commercial's customer-focused business model and its collaborative stance towards suppliers.

Commercial and Vpress have been long-term partners, originally using [Coreprint](/products/coreprint) with the 'Buyer' site. When Vpress developed their new 'Aspire' site, launched in 2016, Commercial immediately saw an opportunity to improve customers' user experience with a fresher interface, new functionality and features especially for mobile devices. 'Aspire' works on a multi-level basis that covers budget controls to cost centres, MI as well as an intuitive system for the Print Buyer to use from any browser or platform.

## Ensuring a Smooth Transition

Migrating from one platform to another was a large project that needed buy in from Commercial's staff as well as customers to ensure a smooth transition 'Aspire' is available for users using IE9 or equivalent and above, while making sure that 'Buyer' is available to those using older browsers such as IE6 or equivalent. Together, we put a plan in place to make sure that Commercial's customers did not experience any interruption during the transfer and ensure that the implementation team was fully briefed to assist their customers with any questions.

Vpress and Commercial devised a two-step process to manage this transition smoothly. The team at Vpress were able to move all of the data between platforms including templates within a short period of time. This meant that Commercial could inform and roll the new 'Aspire' Storefront to their customers rapidly. Training was also organised for the Implementation Team so that they would be able to answer any questions that came about while customers were getting used to the new interface.

The enthusiasm from all departments such as Sales, Development and Customer Services meant that more [training sessions](/services/training) were needed. Attendees consisted of colleagues from different departments and resulted in teams not only broadening their understanding of Coreprint, but also of each other's roles and priorities. The end result saw a greater cohesion between all teams. The training structure ensured that all Departments had the skillset to support both internal and external Customers as needed.

The switchover was completed before the deadline and under budget which was a great result for Commercial and Vpress.

## Working Together for Results

Being able to offer an updated and modern looking Storefront that was fully customisable with added features and continued development, was a great way for Commercial to continue to grow with their customers. Because of the move to 'Aspire', they are able to offer flexibility to their customers and adapt with them, meeting their requirements head on. More information about Commercial's approach to online ordering is available [here](https://commercial.co.uk/office/ordering-delivery/).

<a href="https://commercial.co.uk/">Commercial Group</a> is a £61m business services company with strong environmental and social sustainability credentials. It's experienced outstanding growth in recent years despite challenging circumstances in some of its core markets. This ongoing success is rooted in Commercial's customer-focused business model and its collaborative stance towards suppliers.
Commercial and Vpress have been long-term partners, originally using <a href="/products/coreprint">Coreprint</a> with the 'Buyer' site. When Vpress developed their new 'Aspire' site, launched in 2016, Commercial immediately saw an opportunity to improve customers' user experience with a fresher interface, new functionality and features especially for mobile devices. 'Aspire' works on a multi-level basis that covers budget controls to cost centres, MI as well as an intuitive system for the Print Buyer to use from any browser or platform.
<h2>Ensuring a Smooth Transition</h2>
Migrating from one platform to another was a large project that needed buy in from Commercial's staff as well as customers to ensure a smooth transition 'Aspire' is available for users using IE9 or equivalent and above, while making sure that 'Buyer' is available to those using older browsers such as IE6 or equivalent. Together, we put a plan in place to make sure that Commercial's customers did not experience any interruption during the transfer and ensure that the implementation team was fully briefed to assist their customers with any questions.
Vpress and Commercial devised a two-step process to manage this transition smoothly. The team at Vpress were able to move all of the data between platforms including templates within a short period of time. This meant that Commercial could inform and roll the new 'Aspire' Storefront to their customers rapidly. Training was also organised for the Implementation Team so that they would be able to answer any questions that came about while customers were getting used to the new interface.
The enthusiasm from all departments such as Sales, Development and Customer Services meant that more <a href="/services/training">training sessions</a> were needed. Attendees consisted of colleagues from different departments and resulted in teams not only broadening their understanding of Coreprint, but also of each other's roles and priorities. The end result saw a greater cohesion between all teams. The training structure ensured that all Departments had the skillset to support both internal and external Customers as needed.
The switchover was completed before the deadline and under budget which was a great result for Commercial and Vpress.
<h2>Working Together for Results</h2>
Being able to offer an updated and modern looking Storefront that was fully customisable with added features and continued development, was a great way for Commercial to continue to grow with their customers. Because of the move to 'Aspire', they are able to offer flexibility to their customers and adapt with them, meeting their requirements head on. More information about Commercial's approach to online ordering is available <a href="https://commercial.co.uk/office/ordering-delivery/">here</a>.