Introduction
At Vpress, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our web-to-print solutions and services.
We collect several types of information to provide and improve our services:
- Personal Information: Name, email address, company details, and contact information * Account Data: Login credentials and user preferences * Usage Data: Information about how you use our platform * Technical Data: IP address, browser type, and device information * Print Job Data: Design files, specifications, and order details
Your information helps us to:
- Deliver and maintain our web-to-print services 2. Process and fulfill your print orders 3. Improve our platform and user experience 4. Provide technical support and customer service 5. Send important updates and notifications 6. Ensure platform security and prevent fraud
Data Security
We implement robust security measures to protect your data:
- Encryption: All data is encrypted in transit and at rest * Access Controls: Strict authentication and authorization protocols * Regular Audits: Continuous security monitoring and testing * Compliance: Adherence to industry security standards * Backup Systems: Regular data backups and disaster recovery plans
Your Privacy Rights
You have the right to:
- Access your personal data * Request corrections to your information * Delete your account and associated data * Export your data in a portable format * Opt-out of marketing communications * Object to certain data processing activities
Data Retention
We retain your information only for as long as necessary to:
- Provide our services to you * Comply with legal obligations * Resolve disputes * Enforce our agreements
Third-Party Services
We may share data with trusted third parties who assist us in:
- Processing payments * Analyzing platform usage * Delivering print products * Providing customer support
All third-party providers are carefully vetted and bound by strict data protection agreements.
Updates to This Policy
We may update this privacy policy periodically. We will notify you of any significant changes through:
- Email notifications * Platform announcements * Our website
For any privacy-related questions or concerns, please contact our Data Protection Officer:
- Email: [email protected] * Phone: +44 (0) 1242 246970 * Address: Eagle Tower, Montpellier Drive, Cheltenham, GL50 1TA